Responsibilities

• Provide administrative and operational support to the Marketing team, assisting with day-to-day tasks, coordination, and project execution.
• Support reputation management efforts, including monitoring and responding to online reviews, tracking customer feedback, and maintaining brand voice across platforms (e.g., Google, Yelp, ApartmentRatings, social media, etc.).
• Assist with managing internal marketing requests through Zendesk, gaining experience with workflows, communication standards, and prioritization.
• Help track and manage marketing specials and concessions, ensuring accuracy across platforms.
• Help prepare marketing materials, maintain marketing supplies, and support departmental needs.
• Gain exposure to a variety of marketing functions through team meetings and regular working sessions to support requests, ongoing priorities, and regional team communications.
• Participate in vendor relations, report and market data reviews, and cross-functional collaboration.
• Develop a working knowledge of marketing campaigns across digital, social media, email, content, and traditional channels, and apply that knowledge through hands-on tasks and coordination.
• Build working knowledge of marketing audits including internet advertising channels, property websites, ILS, and other online platforms.
• Develop a foundational understanding of multi-family and self-storage marketing through hands-on experience.

Requirements

• Must be currently enrolled or recently graduated with a degree in Marketing, Business, Communications, or a related field from a college or university.
• Previous internship, coursework, or project experience in marketing is a plus.
• Interest in the real estate and property management industry.
• Proficient with Microsoft Office Suite, including Word, Outlook, Excel, and Teams.
• Exposure to Adobe Creative Suite or similar design tools.
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• Detail-oriented with strong organizational and problem-solving skills.
• Creative thinker with a willingness to learn and contribute new ideas.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Positive attitude with a focus on teamwork, growth, and customer service.