Marketing Execution, Senior Associate - Money Movement - Business Banking

Responsibilities

• Independently manage campaign workstreams that encourage Small and Micro business clients to deepen their relationship with Chase and adopt behaviors that support primacy.
• Lead the end-to-end execution of integrated marketing campaigns supporting primacy offers, money movement, relationship deepening, and priority Small/Micro segment initiatives.
• Translate marketing strategies into clear campaign plans, briefs, requirements, timelines, and channel deliverables across email, digital, banker, and owned placements.
• Partner with strategy leads, product teams, analytics, audience management, channel owners, and creative partners to develop differentiated offers and client experiences.
• Manage offer-related execution activities, including audience and eligibility requirements, offer messaging, fulfillment communications, disclosures, testing plans, and launch readiness.
• Drive cross-functional reviews and approvals with Legal, Risk, Controls, Compliance, and other partners while identifying and resolving issues that could affect timing or quality.
• Use client, campaign, and segment insights to inform targeting, personalization, test design, and ongoing optimization for Small and Micro business audiences.
• Monitor milestones, dependencies, budgets, and performance; provide clear status updates, escalate risks, and recommend actions to keep work on strategy and on schedule.
• Review campaign results and partner with analytics to identify learnings, improve future offers, and strengthen client engagement and primacy outcomes.
• Contribute to annual planning and roadmap development by bringing execution expertise, client perspective, and recommendations for improving processes and campaign effectiveness.

Requirements

• 4+ years of experience in marketing execution, campaign management, direct marketing, lifecycle marketing, product marketing, or a related field.
• Experience independently managing multi-channel marketing campaigns from brief development through launch, measurement, and optimization.
• Strong project management skills, with demonstrated ability to manage complex workstreams, multiple stakeholders, competing priorities, and firm deadlines.
• Proven ability to influence and collaborate across cross-functional teams, navigate ambiguity, and drive decisions without direct authority.
• Strong written and verbal communication skills, with attention to detail and the ability to translate strategy into clear execution requirements.
• Analytical mindset and experience using client, campaign, or performance data to inform decisions and improve marketing effectiveness.
• Demonstrated judgment and ownership, including the ability to anticipate risks, solve problems, and escalate appropriately.

Preferred

• Experience developing or executing customer offers, incentives, or rewards is a plus but not required.
• Experience with Business Banking, Small Business, financial services, money movement, or relationship-deepening programs.
• Familiarity with Small and Micro business segments, audience segmentation, personalization, testing, and performance measurement.
• Experience partnering with creative agencies, channel teams, analytics, and Legal, Risk, Controls, or Compliance partners.
• Ability to operate effectively in a fast-paced, highly matrixed environment with a continuous improvement mindset.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.