Responsibilities

• Partner with program coordinators to manage event logistics, including content readiness, registration processes, and onsite execution
• Own and manage event platforms (e.g., Cvent), including building registration pages, tracking attendee engagement, and supporting campaign performance
• Develop and manage customer invitations and social media campaigns
• Oversee event technology readiness (hardware, software, demo environments) and serve as the onsite technical point of contact
• Maintain documentation, standard operating procedures, and continuously improve tools and event experiences
• Track and report on conversion metrics, including pipeline contribution and business impact from events to executive engagements
• Coordinate regional content updates and localization across multiple languages (e.g., French Canadian, Spanish, Portuguese)
• Maintain program operations, including SharePoint updates, event calendars, planning documentation, and required reporting artifacts
• Partner with sales teams, stakeholders, and program consultants to identify high-value attendees and post-event opportunities
• Drive conversion of event engagements into 1:1 executive briefings
• Coordinate briefing intake, scheduling, and pre-brief alignment to ensure clear objectives and strong customer relevance
• Support agenda development and ensure consistency of messaging across event and briefing experiences
• Support Executive Briefing Center logistics, including room readiness, materials preparation, and coordination across teams
• Act as a liaison across sales, marketing, and partner teams to ensure alignment and seamless execution
• Deliver reporting across event performance, attendee engagement, and pipeline impact
• Provide onsite support as needed, including attendee check-in, agenda flow, and real-time issue resolution
• Collaborate effectively in a fast-paced, cross-functional environment

Requirements

• 3–5+ years of experience in event program management, executive briefings, or field marketing
• Experience supporting B2B technology events or enterprise customer engagements
• Proven ability to manage end-to-end event logistics (registration, content coordination, onsite execution)
• Experience working with cross-functional stakeholders (sales, marketing, partners)
• Ability to drive post-event follow-up and support pipeline development activities
• Strong organizational, project management, and communication skills
• Proficiency with event tools (e.g., Cvent) and Microsoft 365 (Teams, SharePoint, Excel, PowerPoint)
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Digital marketing
• Event management & event program management
• Field marketing

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)