Marketing Database Coordinator

Airway Heights, WA (On-site)

Salary Not AvailableEntry Level2+ years expFull time

Posted 1 month ago

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Job Summary

Own the guest marketing operations for a casino, balancing database hygiene, campaign execution, and ROI forecasting while supporting the Marketing Specialist and coordinating guest engagement across promotions.

  • CMS & Segmentation: Maintain data quality and access to carded play history for targeted campaigns.
  • Campaign Delivery: Draft offers, coordinate tactics, and monitor ROI to adjust plans for performance.
  • Analytics & Optimization: Analyze results to refine programs and forecast future performance.

Job Description

Responsibilities

  • Assist the Marketing Specialist in the administration of the marketing database processes to ensure the execution and delivery of direct marketing campaigns and initiatives.
  • Coordinate marketing tactics to consistently meet expectations set forth in the strategic marketing plans and meet overall growth, sales, and profitability objectives
  • Draft and create offers in guest systems and ensure accuracy.
  • Assist the Marketing Specialist in monitoring marketing activities, utilization, market saturation, event/promotion success, and ROI of all promotions, offers, events, and media to forecast future performance, adjusting plans to secure desired results as needed
  • Ensure integrity, efficiency, and effectiveness of promotions and events.
  • Assist the Marketing Specialist in efforts, both qualitative and quantitative, to analyze results to create and/or adjust programs to effectively drive marketing success.
  • Coordinate with the marketing team to engage guests with Casino promotions and events.
  • Assist the Marketing Specialist in monitoring player development, comp, and retention programs.
  • Engage in projects set by marketing management (data cleansing, queries, etc.)
  • Maintain a proficient understanding of the Casino Management System (CMS) and relational database report writing software to access contact information and carded play history for segmentation purposes.
Spokane Tribe Resort & Casino logo

Spokane Tribe Resort & Casino

Spokane Tribe Resort & Casino is owned and operated by the Spokane Tribe of Indians, and is part of our gaming family along with Chewelah Casino and Two Rivers Casino Resort. We're building something better. Our casino is built in the heart of the Spokane Tribal Exclusive Aboriginal Territory-ancestral lands encompassing more than three million acres. We felt the casino should share the name that reflects our identity as a tribe, and our identity as a region. At Spokane Tribe Casino, we are committed to a bright future for all of our team members; we encourage and welcome applications from tribal and non-tribal members alike. In fact, our multi-phase buildout is projected to support 5,000 jobs to the Spokane region during the full buildout.

Founded in 2018
Airway Heights, Washington, USA
141 employees (12 in marketing)

Traffic Signals

Monthly Visitors
57.3K
Monthly Google Ads Budget
$8
Traffic Source Mix
Search
34.5%
Direct
46%
Referral
6.1%
Social
11.3%
Paid
2%

Headcount Trend

Current headcount: ~141

Marketing Team

Marketing Team Size
9 (6% of company)
Median Career Experience
7 years
Median Tenure
1.9 years
Marketing Roles Posted (Last 30 Days)
1

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