Marketing and Customer Experience Coordinator (99, Main Office)

Honolulu, HI (Unknown)

$40K/yr – $45K/yrEntry Level1+ years expFull time

Posted 2 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the coordination and execution of promotions and digital marketing initiatives, manage signage and partner requests, and track program results while supporting the customer experience and marketing teams.

  • Lead campaigns and timelines
  • Coordinate shoots and partner requests
  • Generate reports and provide CX support

Job Description

Responsibilities

  • Support the coordination and execution of various promotions, advertising and digital marketing initiatives and campaigns
  • Coordinate marketing signage and additional signage projects as needed
  • Assist with customer and store inquiries related to Foodland's Maika'i program
  • Coordinate photo shoot requests and other partner requests for our stores and restaurants
  • Track and report program results
  • Prepare and distribute materials
  • Maintain various customer experience (CX) and marketing reports
  • Provide overall support to the marketing and customer experience departments

Requirements

  • Strong organizational skills
  • Excellent verbal and written communication
  • Attention to detail
  • Ability to multi-task, prioritize and meet multiple deadlines in a fast-paced retail environment
  • Ability to solve problems quickly and think creatively
  • Outstanding customer service skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook) required.
  • Bachelor’s degree in Marketing/Communications, or related experience, preferred.
  • 1+ years of experience in marketing preferred
  • Prior administrative/office assistance experience preferred

Benefits

  • This is a full time hourly position with excellent benefits.
Foodland Super Market Ltd. logo

Foodland Super Market Ltd.

Our founder, the late Maurice J. “Sully” Sullivan, had a great vision – that of a family-run, community-focused company that put customers first. Today, with 31 stores and more than 3,400 employees, his vision is still very much alive. As Hawaii’s largest locally owned and operated grocery retailer, we are committed to building both a better shopping experience and a better Hawaii. We firmly believe that our community benefits from having a strong, local supermarket. And we are dedicated to being a leader in serving Hawaii’s shoppers.

Honolulu, Hawaii, USA
34 employees (5 in marketing)

Traffic Signals

Monthly Visitors
389.6K
Traffic Source Mix
Search
50.9%
Direct
39.8%
Referral
2.2%
Social
2%
Paid
0.3%

Headcount Trend

Current headcount: ~34

Marketing Team

Marketing Team Size
2 (6% of company)
Marketing Roles Posted (Last 30 Days)
1