Responsibilities

• Own and maintain the marketing calendar and project-management system (Monday.com); keep all campaigns, launches, and deliverables on schedule across the business.
• Manage the national-brand social media calendar: schedule and publish posts, coordinate the content pipeline, and hold contributors to deadlines. (Social content is produced by in-house marketing team, owners/barbers + outside partners)
• Build, schedule, QA, and send email and SMS campaigns in Klaviyo in support of marketing strategy
• Coordinate external partners (web/development agency, paid-media agency, freelancers): brief them, manage timelines, and keep deliverables on track
• Support franchise locations: coordinate new-location marketing and tech setup and keep locations supplied with on-brand marketing materials, working directly with franchise owners
• Compile and organize performance reporting across GA4, Klaviyo, Shopify, and ad accounts
• Support new-store openings, the company’s biennial Summit event, and franchise-sales marketing initiatives
• Supports and serves as back up to the Brand Designer and Content Creator
• Contribute ideas to campaign planning and marketing strategy, and pitch in across marketing functions as needs arise

Requirements

• 2–4 years of experience in marketing coordination, project coordination, or marketing operations
• Exceptional organizational skills, attention to detail, and follow-through across many concurrent projects and deadlines
• Strong written and verbal communication; comfortable holding teammates, agencies, and partners accountable to timelines
• Proficiency with, or demonstrated ability to quickly learn, marketing and project-management tools such as Monday.com or Asana, social schedulers, Google Analytics (GA4), Shopify, and Klaviyo
• Ability to thrive in a small, fast-paced, hands-on environment with minimal process
• A versatile, well-rounded marketer: strong at execution, with the range to contribute ideas across channels
• Location: Phoenix / Scottsdale, AZ (on-site or hybrid)
• Reports to: Director of Brand and Marketing
• Type: Full-time

Preferred

• Hands-on experience with Klaviyo and/or Shopify
• Experience supporting a multi-location, franchise, or retail business
• Familiarity with paid media (Meta/Google) and a strong sense for brand consistency

Benefits

• Fully Paid employee healthcare
• 401K
• ability to work from home with independent hours and freedoms
• liberal vacation policy
• product and service discounts