Marketing Coordinator at University Village Thousand Oaks | Thousand Oaks, CA | $71K/yr – $73K/yr

University Village Thousand Oaks

Marketing Coordinator

Thousand Oaks, CA (On-site)

$71K/yr – $73K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own admin and operations support for a busy marketing office while driving lead tracking, resident relations, and move-in/move-out logistics.

Lead the Marketing Office workflow and executive support for the Marketing Director and Counselors.
Own lead capture, sales processing, waitlists, and resident records using Excel and systems.
Coordinate end-to-end move-outs and transfers, including docs, scheduling, and fee collection.

Job Description

Responsibilities

Manage day-to-day operations of the Marketing Office, supporting the Marketing Director and Residency Counselors.
Manage acquisition and tracking of new leads, sales processing, waitlist administration, and resident records using Excel and other systems.
Build relationships with prospective and current residents, understanding needs and managing expectations through the sales and move-in/move-out process.
Oversee move-outs and unit transfers, including scheduling, coordinating movers, preparing documentation, conducting final walk-throughs, closing residency files, facilitating transitions, preparing transfer agreements, obtaining signatures, and collecting fees.

Requirements

Must have a strong working knowledge of Microsoft Excel, including sum and basic functions, pivot tables, conditional formatting, data validation, index matching, and multi-sheet references.
Excellent verbal and written communication skills; ability to communicate effectively in person, in writing, and on the telephone with both large and small groups in English.
Solid organizational and time management skills; detail oriented.
Outstanding interpersonal skills; ability to handle multiple priorities in a distraction-filled environment.
Strong judgment, problem solving, and decision-making skills.
Intermediate to advanced computer skills, including Microsoft Office Suite (Word, Outlook, Excel, PowerPoint and Access); ability to learn new applications.
Excellent customer service skills.
Good initiative to anticipate problems and resolve them.
Ability to work independently with self-discipline and self-motivation.
Legally Authorized to work in the United States.

Nice to have

Associate or other college degree a plus.

Benefits

Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
401k with employer match.
Tuition Assistance.
Talent development program.
Access to on-demand pay.
Commuter reimbursement.

University Village Thousand Oaks

Welcome! Come work at a place where you can make a difference in the lives of others!University Village Thousand Oaks is a retirement community located in Thousand Oaks, in Ventura County. We're ideally located at the northwest corner of Campus Drive and Olsen Road, just north of California Lutheran University, near the Civic Arts Plaza and Los Robles Hospital. University Village is a Continuing Care Retirement Community (CCRC) offering a variety of villas and apartment homes to hundreds of residents. Full services are provided, including restaurant-style dining, housekeeping and laundry, maintenance services, transportation, fitness classes, wellness programs, and numerous activities.We appreciate your interest in employment opportunities at our community. We are committed to hiring high quality, professional and caring individuals. Through our STAR Core Values, we recognize the importance of supporting, training, and retaining our employees to better serve our residents: S - Service to Residents and Colleagues: We strive to delight everyone with hospitality and respect. T - Team Success: We work together to develop an environment where residents and employees thrive. A - Aim for Excellence: We continuously improve the community experience and take pride in our performance. R – (Do the) Right thing: Expect integrity in all we do.

Founded in 2008

USA

78 employees (2 in marketing)

uvto.com