Responsibilities

• Work with the Account Managers to carry out daily administrative tasks— helping to organize things in our software (Google Drive, Docs, Sheets, and Monday.com)
• Update clients’ websites with new content through their content management system - some writing, editing, formatting involved.
• Office admin duties, including taking phone calls from potential & current clients (which you’ll redirect to other people)
• Research: mostly Googling and finding information to enter into a document or spreadsheet.
• Work with other media companies and contractors (gathering quotes, details, samples, project info, etc.)
• Communicate clearly and directly with team members concerning performance expectations, productivity, and accountability
• Support Account Managers and clients by planning, writing, and editing content for different channels
• Work with contract writers and bloggers on topics, content, scheduling, accuracy, and publishing deadlines
• Spreadsheet work - basic organization of data with easy formulas (nothing beyond Grade 8 math but dates, dollars, decimals, percentages are common)

Requirements

• Be able to both work in a team and on your own, take initiative, and own your work
• Think critically; you're not a robot, be fearless, share your ideas, and make things better
• Experience and passion for creating email newsletters, blogs, press releases, and other digital content
• Familiar using a Mac computer and using Google Suite (Gmail, Sheets, Docs)
• Excellent verbal and written communication; writing skills and strong spelling/grammar; and a passion for writing.
• Excellent time-management. You need to be a good multitasker. Some days you’ll have 5 big things to do, other days you have 50 small things.
• Honesty and integrity—own up to your mistakes quickly and learn from them

Preferred

• Marketing or agency experience
• Experience in search engine optimization, graphic design, website design, photography, video production & editing
• Industry Certifications: Meta Business, Google, etc.
• Nerd cred (music, art, pop culture, etc)

Benefits

• Monthly cell phone credit
• Health benefits
• Casual dress (Flannel shirt? Graphic tee? Korean fashion runway? Go for it!)
• Fun team lunches, outings, conferences, etc.