Responsibilities

• Review and approve social media posts for accuracy, formatting, and brand alignment prior to publishing.
• Write, review, and submit content for internal communications, including ITW News newsletter submissions related to new products, updates, and changes.
• Review and approve content for end-user facing newsletters, ensuring accuracy, clarity, and alignment with product marketing objectives before distribution.
• Review basic performance metrics for end-user newsletters, summarize trends and observations to support future content planning.
• Assist in coordinating interviews with subject matter experts for website articles and articles for publication in trade journals.
• Support basic content updates and revisions as directed by marketing team members.
• Travel as needed to support video and photography asset capture, customer visits, and select trade shows. Up to 20% travel.
• Coordinate customer visits by gathering necessary details from the sales representative and aligning necessary internal resources to ensure a successful meeting.
• Serve as the point of contact for logistics related to customer visits, plant tours, food and refreshment needs and demonstrations.
• Own and maintain the RACI chart for trade shows and events, ensuring that all tasks are tracked, deadlines are met.

Requirements

• Bachelor’s degree in marketing, communications, business, or a related field (or equivalent internship / early-career experience).
• 0–2 years of experience in a marketing, communications, or coordination role.
• Strong written communication and editing skills.
• High attention to detail and strong organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office.
• Willingness to travel occasionally (up to 20%) to support events or customer visits.

Benefits

• Generous Retirement Benefits – 401(k) match PLUS an additional retirement contribution to help you plan for the future.
• Paid Time Off – 11 paid holidays, 5 sick days, and vacation time to take time for what matters.
• Company-Paid Insurance – Life, AD&D, Short-Term & Long-Term Disability insurance to give you peace of mind.
• Family-Friendly Benefits – 4 weeks of paid parental leave and adoption reimbursement to support your family journey.
• Education Assistance – tuition reimbursement because we believe in investing in your personal and professional development.