Responsibilities

• Write ecommerce copy to meet marketing expectations for ecommerce website, category pages, emails and other digital copy as necessary
• Maintain high standards of copywriting and exercise quality control on all copy, including obtaining approvals, fact-checking and editing/proofreading
• Work closely with marketing teams to capture accurate source and product information and identify benefits for the customer
• Ensure copy is written in the correct voice for each brand
• Load and maintain marketing copy and product attributes in various online databases using Microsoft Excel and CMS to leverage content across digital media outlet
• Track changes and updates in project management systems
• Work closely with Marketing Content Manager and Product Managers on each project to ensure deploy dates are met
• Participate in marketing/creative meetings when new projects are being requested, and work collaboratively with internal team and external stakeholders
• Use AI-enabled tools, including Microsoft Copilot, to accelerate content research, ideation, drafting, summarization, and optimization activities.
• Evaluate, edit, fact-check, and refine AI-assisted content to ensure accuracy, compliance, brand alignment, and customer relevance.

Requirements

• Bachelor’s degree required with focus in Communication, Marketing, English or related field
• Minimum of 3-5 years professional writing experience for ecommerce direct to consumer; experience writing product descriptions highly desirable
• Superior understanding and application of grammar, spelling, punctuation, and syntax
• Exceptional writing skills with the ability to write in a range of voices and styles for diverse audiences and concisely communicate complex or demanding subject matter
• Demonstrates adaptability and curiosity in adopting emerging content technologies and applying them responsibly to improve productivity, quality, and customer experience.
• Understanding of SEO, AEO, and AI-driven search experiences, including how content structure, clarity, accuracy, and authority influence discoverability and performance across traditional search engines and AI-generated responses.
• Experience working in cross-functional teams with interaction with graphic designers, usability experts, product managers, legal and compliance, and line-of-business owners
• Strong external and internal relationship, presentation, and communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience preferred using AI-enabled productivity and content creation tools (e.g., Microsoft Copilot) to support research, ideation, drafting, optimization, and workflow efficiency while demonstrating strong writing, editing, fact-checking, critical thinking, and editorial judgment.

Benefits

• Comprehensive medical, prescription, dental, and vision plans
• 4% 401(k) match with immediate eligibility and vesting
• Competitive time off, available from the first day of employment
• Parental leave
• Company-paid life and disability benefits
• Critical illness, accident, and long-term care insurance options
• Employee and family assistance programs