Responsibilities

• Partner with the Director of Marketing and cross-functional teams to gather, clarify, and prioritize customer-facing messaging needs.
• Serve as the primary writer for marketing content across channels, including websites, emails, blogs, social media, sales brochures, and presentations.
• Lead content development for product launches, including launch emails, blog posts, website updates, and coordinated social messaging.
• Produce email copy that is complete, accurate, and ready for distribution with minimal revision.
• Develop recurring customer communications (e.g., monthly/quarterly newsletters) summarizing launches, updates, and key initiatives.
• Collaborate with Sales to identify content gaps, gather feedback, and create materials that support selling efforts.
• Create written content for sales presentations, including defining slide messaging and structure
• Provide direction on visual/asset needs (photo/video/graphics): identify when assets are needed and define what’s required; coordinate with internal/external resources.
• Draft customer-facing copy that clients can use to promote products/programs to their own audiences.
• Ensure content aligns with brand voice and flexes appropriately between B2B and consumer-facing audiences.

Requirements

• 3+ years in a writing-focused marketing/communications/content role.
• Exceptional writing and editing skills with the ability to translate complex information into clear customer-facing content.
• Strong stakeholder management: able to gather inputs from multiple teams and synthesize into cohesive, ready-to-use materials.
• Experience writing for web, email campaigns, social media, and sales materials.
• Highly organized; able to manage multiple projects and deadlines.
• Collaborative working style with Sales and cross-functional partners.
• Familiarity with CMS platforms, email tools, and collaboration tools.

Preferred

• Bachelor’s degree in Marketing, Communications, Journalism, English, or related field preferred (or equivalent experience).
• Design/layout/PowerPoint/Adobe InDesign experience is a plus (not required).
• PowerPoint skills are a plus, not required.