Responsibilities

• You become a subject matter expert in our clients' businesses. You will learn enough to write with authority and to catch when something is off.
• You go get the information. A lot of what we write does not exist on paper anywhere. It lives in the head of a busy client. You will be on calls and in emails with those people, asking good questions and extracting what you need to develop content from those questions.
• You generate ideas, not just execute them. You will get direction and guardrails: brand voice, strategy, SEO targets, campaign goals. Within those, you are expected to bring content ideas that align with the client/company goals to the table.
• You are in meetings. Team meetings, brainstorms, content planning sessions, occasional client calls. Collaboration is part of the deliverable, not a distraction from it.
• You own the administrative side of your own work. Every piece of content comes with process: tasks, briefs, deadlines, approval routing, revision tracking, publishing, documentation. The work lives in Asana, our project management system. You'll share updates on your tasks and ongoing work in Asana. If project management and PM tools feel like overhead to you, this is not the right fit.
• You contribute to agency projects beyond writing. Process improvements, content systems, editorial calendars, and the occasional internal initiative. We welcome your contributions.

Requirements

• You have 2 or more years of content writing or content marketing experience, ideally agency side or managing multiple accounts at once
• You write and edit well across registers, from technical B2B to consumer and nonprofit, and you can optimize for SEO, awareness, or education depending on the brand
• You are comfortable publishing content in WordPress
• You are genuinely curious about how businesses work, including unglamorous ones
• You can hold multiple concurrent accounts and shifting priorities without dropping deadlines
• You have used Asana or a comparable project management platform as a daily working tool, or you will pick one up fast and use it without being chased
• You are comfortable talking directly with clients and pulling information out of people who are busy and may hold information close to the vest
• You can work on-site in Manchester on a regular basis and provide transparency on your availability

Preferred

• Event marketing or PR and media pitching experience
• Familiarity with SEMrush or similar SEO tools
• Prior contract or agency freelance experience

Benefits

• Collaborative, small-team environment
• Schedule flexibility
• Bring your whole self to work