ASSOCIATE MANAGER, BRAND COMMUNICATIONS
CELLA
USA (Remote)
$30/hr - $35/hrIn-houseContractMid level3+ years exp.
21 hrs ago
Marketing & Communications Specialist - Web & Graphic Design
Savannah, GA (On-site)
Salary Not AvailableMid Level3+ years expFull time
Posted 4 months ago
Top 1% of applicants do these two things.
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Job Summary
Drive city website content and UX improvements with a focus on accessibility and resident experience.
- Own and refine navigational labels and CMS-driven content.
- Must-have: Experience with web content management and accessibility standards.
- Standout: Cross-functional collaboration and data-driven UX improvements.
Job Description
Responsibilities
- Plan, write, and improve navigational labels, UX content, web page content, and training materials according to established content standards.
- Monitor the existing website and analytics to determine revision or refinement needs; determine causes of malfunctions or inefficiencies and incorporate corrections.
- Manage and maintain website content through the City’s content management system (CMS), including page creation, updates, and content organization.
- Prepare user system and process documentation; assist in formulating and enforcing documentation standards.
- Create new resident-centric content standards as needed and ensure they are applied effectively.
- Ensure web content meets accessibility and usability standards and aligns with user experience best practices.
- Train collaborators (e.g., City departments, vendors, and team members) on content standards, plain language, web writing best practices, and web application usage.
- Plan and facilitate co-writing and information architecture workshops with users and stakeholders.
- Lead or assist in website redesign and continuous improvement initiatives focused on usability, accessibility, and resident experience.
- Work openly and collaboratively with a multidisciplinary team to effectively implement content recommendations.
Requirements
- Bachelor’s degree in computer science, computer programming, application development, web development, graphic design, graphic arts, journalism, public relations, marketing, mass multimedia communications, or a closely related field plus at least three (3) years progressively responsible experience in web content management, digital communications, computer-based graphic illustration, layout and design, marketing and promotion, and/or communications, or any equivalent combination of education, training, and experience.
- Experience with information organization and information architecture.
- Experience redesigning or significantly improving a website.
- Experience as a trainer or instructor
- Knowledge of ADA compliance requirements
- Experience with content management systems.
- Conversant in user experience design best practices.
- Working knowledge of HTML, CSS, and JavaScript.
- Knowledge of graphic design principles including layout, typography, color, and visual hierarchy.
- Experience with graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar design tools.
Preferred
- Ability to translate complex information into clear visual and digital communication materials.
- Familiarity with web analytics tools and digital performance metrics.
Benefits
- medical, dental, and vision plans
- life insurance
- employee/spouse/child supplemental life insurance
- short-term disability
- tuition reimbursement
- wellness programs
- deferred compensation plan (457 B)
- pension plan
- flexible spending account
- home purchase assistance
City of Savannah
We are a full-service government of 2,500 employees who serve a community of 140,000 citizens in a metropolitan area with a population of 350,000. Savannah is considered one of the most beautiful cities in the world, with the largest National Historic Landmark District in America, ample cultural and entertainment options, and close proximity to the beach. The City of Savannah is an equal opportunity employer that provides an exciting and challenging work environment and significant career growth opportunity.
Traffic Signals
Monthly Visitors
139.1K
Traffic Source Mix
Search
53.8%
Direct
40.9%
Referral
4.2%
Social
0.8%
Paid
0.2%
Headcount Trend
Current headcount: ~1.2K
Marketing Team
Marketing Team Size
44 (4% of company)
