Responsibilities

• Partner with the disruption designer and instructional designer to translate user research, journey maps, and training content into audience-ready messaging and adoption campaigns
• Plan, produce, and distribute tailored strategic communications, multimedia outreach materials, and executive briefings that build stakeholder trust and mitigate user resistance to new AI capabilities
• Develop and maintain capability roadmap communications that explain new AI resources and mission application releases to operational and technical audiences
• Support stakeholder mapping, journey mapping, and workforce persona development to identify audiences, adoption barriers, and messaging opportunities
• Craft executive-ready briefing materials, talking points, and presentations for leadership audiences across government clients and mission domain stakeholders
• Participate in co-creation workshops, sprint reviews, and other Agile feedback ceremonies to gather input and refine messaging each Program Increment
• Track and report on communications reach and adoption metrics that feed into leadership dashboards
• Ensure all communications and multimedia materials meet Section 508 / WCAG 2.1 AA accessibility standards and maintain a consistent voice across products and services
• Collaborate closely with program management, change management, and technical delivery teams to keep messaging aligned with release milestones

Requirements

• Ability to obtain and maintain a U.S. government Security Clearance
• Bachelor's degree and 8+ years of total experience
• 4+ years of experience in marketing, communications, strategic communications, or organizational change management
• Local to the Washington, DC metro area and willing to travel on-site to client as needed
• Demonstrated experience developing strategic communications, executive briefings, and multimedia outreach materials for technical or enterprise transformation initiatives
• Excellent writing, editing, communication, and presentation skills, with the ability to translate technical AI and data concepts into clear, audience-appropriate messaging and effectively communicate and collaborate with diverse stakeholders
• Experience with stakeholder mapping, journey mapping, and/or persona development methods
• Experience working within an Agile delivery framework, including sprint reviews, Program Increment planning, and backlog ceremonies
• Knowledge of and experience with Section 508 / accessibility requirements for communications and multimedia materials
• Proficiency in tools like PowerPoint and Mural (or similar collaborative whiteboarding tools)

Preferred

• Previous work experience in or with the federal government, ideally DoD/DHS
• Experience supporting AI, data, or emerging technology adoption campaigns
• Experience producing content for developer- or technical-audience platforms
• Previous experience working in a consulting environment