Marketing & Communications Specialist (Bilingual Mandarin)

Sunnyvale, CA (Hybrid)

$30/hr – $38/hrEntry Level1+ years expPart time

Posted 7 weeks ago

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Job Summary

Own the bilingual education and marketing content pipeline, turning patient and provider education into ready-to-use materials across digital, social, and internal channels.

  • Content & Education: Create patient education materials and bilingual resources tied to care journeys.
  • Internal & Cross-Functional Support: Develop training materials, internal newsletters, and collaborate with operations and clinical teams.
  • Brand & Visual Content: Assist with graphic design, branding, social content, and marketing assets for campaigns.

Job Description

Responsibilities

  • Develop patient education materials and bilingual resources.
  • Create provider-facing presentations, flyers, brochures, and one-pagers.
  • Support internal training materials and educational resources.
  • Prepare internal newsletters and communication materials.
  • Assist with graphic design, branding, and visual content creation.
  • Create and manage content for social media and digital channels.
  • Support marketing campaigns and promotional initiatives.
  • Organize and maintain marketing templates and assets.
  • Collaborate with operations, clinical, and business development teams on cross-functional projects.
  • Assist with special projects and other marketing and communications activities as needed.

Requirements

  • Bachelor’s degree or equivalent experience in Marketing, Communications, Graphic Design, Journalism, or a related field.
  • 1-3 years of experience in marketing, communications, content creation, or graphic design preferred.
  • Strong writing, editing, and communication skills.
  • Proficiency with Canva, PowerPoint, Google Workspace, and Microsoft Office.
  • Familiarity with social media platforms and content creation.
  • Strong organizational skills and ability to manage multiple projects.
  • Comfortable working independently in a fast-paced startup environment.
  • Healthcare industry experience is a plus, but not required.
  • Ability to read and write Chinese is required to support bilingual patient and provider materials.
  • Experience producing educational, healthcare, or consumer-facing content is a plus.

Preferred

  • Experience with Adobe Creative Suite is a plus.
  • Healthcare industry experience is a plus, but not required.
  • Experience producing educational, healthcare, or consumer-facing content is a plus.
iHealth Labs Inc logo

iHealth Labs Inc

3.8 Glassdoor

Founded in 2010, iHealth Labs is dedicated to empowering people to live healthier lives. The company is a leading provider of cloud-connected medical devices, personal health care devices, and home-based tests and is at the forefront of the digital health revolution.In 2018, iHealth launched its Unified Care program to address the issue of managing chronic diseases. Unified Care specialists support patients at home between doctor’s appointments with remote patient monitoring (RPM) and chronic care management (CCM) to achieve better health outcomes.In November 2021, iHealth's COVID-19 Antigen Rapid Test received Emergency Use Authorization from the U.S. Food and Drug Administration for over-the-counter sales. Since then, iHealth has become a key supplier of at-home COVID tests to the federal government, state governments, nonprofits, and individual consumers. iHealth Labs is a leader in digital health solutions, with a mission to revolutionize the healthcare industry by making quality health management accessible and affordable for all.

Founded in 2010
USA
279 employees (15 in marketing)
42% recommend to a friend
66% CEO approval

Traffic Signals

Monthly Visitors
139.2K
Monthly Google Ads Budget
$8.9K
Traffic Source Mix
Search
48%
Direct
42.1%
Referral
7.2%
Social
1.5%
Paid
1.2%

Headcount Trend

Current headcount: ~279

Marketing Team

Marketing Team Size
7 (3% of company)

Funding

Total Funding
$25M
Last Raise
$25M
Series A, 12 years ago

Funding History

  • Sep 2014
    Series A • $25M

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