Responsibilities

• Support a consistent, customer-first experience across digital, in-person, and field touchpoints.
• Translate customer insights into timely, personalized engagement across journeys.
• Ensure marketing strategies reflect the full customer journey, not just tactics.
• Partner with sales and customer-facing teams to improve on-the-ground interactions.
• Own execution of integrated marketing initiatives, including campaigns and product launch promotion.
• Coordinate campaigns and product launches across CRM, digital, events, and field activation.
• Drive customer engagement tactics across CRM, digital, events, and field activation.
• Enable sales with aligned marketing assets and training.
• Create and manage communications across owned content, social, email, website, events, and vendor collaborations.
• Translate marketing and CX strategies into actionable plans with timelines.

Requirements

• Bachelors Degree
• Strong understanding of customer journeys and engagement strategies
• Experience executing multi-channel marketing strategies or campaigns
• Strong project management and stakeholder coordination skills
• Ability to translate strategy into execution
• Familiarity with marketing and customer engagement metrics

Preferred

• 3+ of experience in marketing, marketing communications, or related field.

Benefits

• health care, vision, dental, retirement, PTO, sick leave, etc..