Responsibilities

• Develop and manage project timelines, task assignments, and deliverable schedules
• Ensure marketing initiatives are completed on time and aligned with organizational priorities
• Identify bottlenecks or competing demands and escalate as appropriate
• Maintain and manage MarCom technology platforms (CMS, CRM integrations, email systems, reputation management tools, etc.)
• Ensure data integrity and system functionality
• Monitor platform usage and identify opportunities for optimization
• Maintain organized digital asset libraries and shared documentation systems
• Track and report on key marketing and communications metrics
• Maintain dashboards and reporting frameworks
• Provide regular updates on campaign performance and operational throughput

Requirements

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, Business Administration, or related field.
• Equivalent experience may be substituted for education and experience requirements.
• Three to five years of experience in marketing operations, communications coordination, program management, or related role required.
• Proficiency with Microsoft Office Suite, project management systems, CRM platforms, website CMS tools, email marketing software, reputation management platforms, and digital asset management systems.
• Exceptional organizational and time management, with a proven ability to manage multiple concurrent programs, track detailed workflows, and meet deadlines in structured, deadline-driven environments.
• Strong analytical and problem-solving skills, including the ability to identify process inefficiencies and implement system improvements.

Preferred

• High attention to detail with a systems-oriented mindset and commitment to operational consistency.
• Demonstrated experience in project and program management, including intake coordination, timeline development, deliverable tracking, and performance measurement.