Marketing & Communications Program Manager

USA (Remote)

$100K/yr – $131K/yrMid Level3+ years expFull time

Posted 3 hrs ago

Job Summary

Own and optimize the marcomm intake and cross‑functional delivery process while aligning work with Growth rhythms, and drive standardized project management practices including Asana adoption.

  • Own intake and prioritization workflow across marketing functions
  • Lead cross‑team delivery planning and status reporting
  • Champion process and tooling transformation with Asana

Job Description

Responsibilities

  • Own and operate the marcomm team's intake process — creating a single point of entry for all new project requests across corporate marketing, client marketing, brand, and content — ensuring each request is scoped, prioritized, and routed appropriately before work begins.
  • Plug into and reinforce the broader Growth team's existing operating rhythms and reporting structures — rather than standing up marcomm-specific systems in isolation — adapting shared cadences (e.g., weekly prioritization reviews, sprint-style planning, status syncs) to create consistent visibility into active work, dependencies, and capacity across marcomm teams.
  • Help to develop and manage integrated project plans, timelines, and delivery schedules in Asana, keeping all workstreams current and surfacing blockers before they become delays.
  • Produce clear, concise status reporting for marketing leadership — replacing fragmented Slack threads and ad hoc follow-up with structured, repeatable updates that make progress and priorities legible at a glance.
  • Serve as the connective tissue across marcomm teams — facilitating coordination between Corporate Communications, Client Marketing, Creative, and Content — so that cross-functional dependencies are tracked and hand-offs are clean.
  • Proactively identify risks, resource conflicts, and scope creep; escalate to the VP or relevant senior marketers with recommended resolutions.
  • Support program-level prioritization decisions by maintaining a shared view of the team's portfolio, flagging capacity constraints, and helping leadership make informed trade-off calls.
  • Contribute to the development of lightweight, scalable standard operating procedures and workflow documentation that reduce reliance on tribal knowledge and informal communication channels.
  • Partner with senior marketers on campaign and initiative scoping to ensure timelines are realistic, resources are aligned, and deliverables are clearly defined before execution begins.
  • Drive adoption of Asana and shared project management practices across the marcomm team, providing guidance and accountability to ensure consistent use.

Requirements

  • 3–5 years of experience in program management, marketing operations, or a traffic/production coordination role, ideally within an in-house marketing team or agency environment.
  • Demonstrated experience building or improving intake and workflow systems in a fast-moving, matrixed organization.
  • Proficiency with Asana or a comparable project management platform; comfort configuring projects, templates, and dashboards to support team-wide visibility.
  • Strong organizational skills and a systems-oriented mindset — you find it genuinely satisfying to bring structure to ambiguous, high-velocity environments.
  • Excellent written and verbal communication skills, with the ability to synthesize complex workstreams into clear, executive-ready status updates.
  • Experience facilitating cross-functional coordination across multiple teams and stakeholders simultaneously.
  • Ability to manage competing priorities without losing sight of what matters most; comfortable asking clarifying questions and pushing back constructively when scope or timelines are unclear.
  • Comfort operating in an environment undergoing process and tooling transformation — you are a change enabler, not a change resistor.

Preferred

  • Experience supporting B2B or enterprise marketing teams, with exposure to demand generation, client marketing, or content marketing workflows.
  • Familiarity with healthcare, tech, or highly regulated industries.
  • PMP, PMI-ACP, or equivalent project management certification.

Benefits

  • Remote-first culture
  • 401(k) savings plan through Fidelity
  • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  • Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
  • 12 weeks of 100% Paid Parental leave
  • Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  • Work-From-Home reimbursement to support team collaboration home office work
  • Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
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Included Health

3.2 Glassdoor

Included Health delivers personalized, all-in-one healthcare to millions of people nationwide. We provide healthcare access, answers, and advocacy through a modern experience designed to treat people better—mind, body, and wallet. It’s all included: - virtual and in-person care- system-wide navigation and care coordination- 24/7 support for every clinical and administrative needsOur members experience better care, better outcomes, more healthy days, and lower overall costs.

Founded in 2020
San Francisco, California, USA
1.7K employees (83 in marketing)
47% recommend to a friend
59% CEO approval

Salaries

Posted range

$100K/yr – $131K/yr

Taken straight from the job posting.

See all Included Health salaries

Marketing Team

Marketing Team Size
62 (4% of company)
Median Tenure
3.5 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$344M
Last Raise
$175M
Series E, 5 years ago

Funding History

  • Sep 2020
    Series E • $175M
  • May 2018
    Series D • $66M
  • Jan 2017
    Venture Round

Traffic Signals

Monthly Visitors
786.8K
Traffic Source Mix
Search
16.4%
Direct
66.5%
Referral
15.4%
Social
0.9%
Paid
0.7%

Headcount Trend

Current headcount: ~1.7K
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Marketing & Communications Program Manager

Included Health · USA · Remote