Marketing & Communications Manager

Sevierville, TN (Hybrid)

$40K/yr – $62K/yrMid Level3+ years expFull time

Posted 13 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

You will own marketing and communications across three brands, driving editorial strategy, PR, email, social, and content, and ensuring brand voice and relationships are managed end-to-end.

  • Editorial calendar, pitches, and content across all brands
  • PR/press relations and media outreach
  • Email marketing, social media, and content optimization across SEO and OTA listings

Job Description

Responsibilities

  • You'll be the marketing and communications owner across all three brands. That means setting the editorial calendar, writing the pitches, sending the emails, posting the content, managing the press relationships, and keeping the OTA listings sharp — all at once, all the time.
  • We need someone who understands hospitality marketing, can write well, knows how to build a brand presence from the ground up, and takes ownership without being managed.
  • Content & SEO - Publish 2–4 blog posts per week across GLL, GE, and Sojourn targeting high-intent search terms - Build out transactional landing pages: large group cabins, elopement guides, hero discounts, location category pages - Implement schema markup (Article, FAQ, LocalBusiness) on all published content - Create Guest Posting Strategy for Backlinks/Drive Backlink Strategy - Analyze SEO Gaps and run monthly SEO Audits
  • PR & Communications - Pitch travel, wedding, and lifestyle publications for editorial coverage (T+L, Condé Nast Traveler, Garden & Gun, Southern Living, AFAR, and regional outlets) - Write and distribute press releases for new launches, awards, and milestones - Maintain media kits and manage press stays from logistics to follow-up - Monitor brand mentions and manage our reputation across press, review platforms, and social - Own crisis communications — draft responses, coordinate with ownership
  • Email Marketing - Manage all email via Brevo across three brands and segmented guest lists - Run monthly newsletters and build automated sequences: post-stay, rebooking, pre-arrival, seasonal, abandoned inquiry - Grow the list; report monthly on open rates, CTR, and booking attribution
  • Social Media - Own content calendars and publishing across Instagram, Facebook, Pinterest, and TikTok for all three brands - Write all captions, manage hashtag strategy, engage with comments and DMs within 24 hours - Source and schedule UGC; flag photo/video gaps for new shoots
  • Google Business Profile - Publish 2–4 posts/month per brand, refresh photos monthly, respond to reviews within 48 hours - Track profile views, clicks, and direction requests monthly
  • OTA Listings - Audit and rewrite listing titles and descriptions across Airbnb, Vrbo, and Booking.com - Manage photo uploads and ensure consistency across channels - Monitor competitor listings monthly
  • Ad Copy Review - Review all Meta and Google ad copy before launch — headlines, primary text, CTAs - Maintain a swipe file of top-performing copy; suggest improvements based on performance data

Requirements

  • 3–5 years in hospitality, travel, or lifestyle marketing — agency or in-house
  • Proven track record writing editorial pitches that landed coverage
  • Strong writer: blog posts, press releases, email copy, social captions — all of it
  • Hands-on with Brevo (or similar ESP), Meta Business Suite, Canva or equivalent
  • Comfortable managing multiple brands simultaneously without losing voice consistency
  • Self-directed: you ask for what you need, then figure it out

Preferred

  • Experience with Airbnb/Vrbo listing optimization
  • Familiarity with SEO fundamentals (keyword research, on-page, schema)
  • Prior work in wedding/event, glamping, or boutique lodging

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Training & development
  • Vision insurance
  • Flexible work from home options available
Ghosal Luxury Lodging logo

Ghosal Luxury Lodging

Ghosal Luxury Lodging offers luxury cabins in the Gatlinburg, Pigeon Forge, & Sevierville areas. At Ghosal Luxury Lodging, we pride ourselves on offering the ultimate luxury experience in Gatlinburg, with plenty of space and amenities to entertain all your friends and family. We'll never cease to amaze you with brand-new cabins featuring private pools, outdoor hot tubs, game rooms, and movie theaters, topped off with incredible views of the Great Smokies Mountains. Our fully equipped cabins sleep up to 48 guests, have endless entertaining amenities, and have some of the most beautiful views of the Great Smoky Mountains.

Founded in 2019
Gatlinburg, Tennessee, USA
6 employees (3 in marketing)

Traffic Signals

Monthly Visitors
10.5K
Monthly Google Ads Budget
$979
Traffic Source Mix
Search
28.1%
Direct
48.4%
Referral
6%
Social
16.2%
Paid
1.3%

Headcount Trend

Current headcount: ~6

Marketing Team

Marketing Team Size
3 (50% of company)
Marketing Roles Posted (Last 30 Days)
1