Responsibilities

• Lead organization-wide messaging and public-facing communications, including press releases, promotional campaigns, seasonal messaging, and printed materials.
• Coordinate with key team members to create communications that support programming, development, and community engagement.
• Collaborate with the Front of House Manager and other staff to ensure consistent, effective, and welcoming communication across all points of the patron and donor journey.
• Work closely with the Executive Director to support donor stewardship messaging and communications related to fundraising efforts, events, appeals, and impact reports.
• Assist with internal communications to staff, volunteers, performers, and collaborators to ensure clarity, consistency, and alignment with organizational values.
• Support communication needs around internal events, programs, and initiatives.
• Oversee the selection, implementation, and evolution of communication-related digital tools such as Jotform, Mailchimp, Canva, and others.
• Contribute to the management of digital workflows that support efficiency and collaboration across the organization.
• Produce or coordinate production of audio-visual content in support of organizational activity (e.g. social media videos, event slideshows, digital signage).
• Collaborate with creative professionals and internal teams to ensure brand-aligned multimedia output.