Marketing and Communications Associate at Synaptic, Inc. | Cleveland, OH

Synaptic, Inc.

Marketing and Communications Associate

Cleveland, OH (On-site)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Support and amplify Synaptic\'s voice across customer outreach by delivering clear product messaging, driving brand awareness, and gathering feedback to inform outreach and service improvements.

Own customer-facing communication initiatives and outbound outreach to strengthen brand presence.
Collaborate on consistent messaging for products, services, and promotions to inform campaigns and training.
Engage with communities and customers to build relationships and feedback loops for market insights.

Job Description

Responsibilities

Support customer-facing communication initiatives and outreach efforts
Help deliver clear and consistent messaging regarding products, services, and promotions
Participate in brand awareness activities and community engagement programs
Build positive relationships with customers and provide exceptional service
Assist in gathering customer feedback and market insights
Work alongside team members to support communication objectives and business goals
Attend ongoing training sessions focused on professional development and leadership skills

Requirements

Full-time availability
Reliable transportation to local work locations
Excellent verbal communication and interpersonal abilities
Strong listening skills and a customer-focused mindset
Professional attitude and positive approach to teamwork
Ability to adapt in a fast-paced environment

Nice to Have

Experience in customer service, hospitality, communications, retail, or public-facing roles is beneficial but not required

Benefits

Paid training and structured onboarding
Consistent full-time schedule
Collaborative and supportive team culture
Ongoing coaching and professional development
Performance-based career growth opportunities
Weekly compensation structure

Synaptic, Inc.

Synaptic, Inc. is a cohesive live promotions team with expertise in projecting brand messages into the marketplace. We collaborate to create on-site solutions that get products into the market fast. The secret to our success is in how we connect with consumers individually. Synaptic, Inc. is a powerful collective of talented minds. We empower each individual to develop his or her promotional event expertise. They know how to create messages that engage consumers in enticing ways at high-end retail locations. We have the right attitudes and techniques to conduct outreach that takes brands further.

Independence, Ohio, USA

45 employees (23 in marketing)

synapticincorporated.com