Marketing and Communications
University of New Mexico
Albuquerque, NM (Remote)
In-housePart-timeIntern/new grad
1 day ago
Marketing and Communications Associate
Lynn, MA (Hybrid)
$70K/yr – $80K/yrFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Description
The Marketing and Communications Operations Associate plays a key role in executing and maintaining communications initiatives with precision and efficiency. This position requires exceptional attention to detail, strong project management skills, and the ability to juggle multiple competing deadlines. The ideal candidate is both a proactive self-starter and a collaborative team player who can act as a "traffic control" hub for marketing efforts.
Responsibilities include content creation, managing social media and online reputation functions, maintaining and improving the staff intranet, and overseeing multi-site signage to ensure consistency and accuracy across locations. The successful candidate will be energetic, forward-thinking, and committed to excellence and trust-building relationships with staff.
Qualifications & Experience:
- Bachelor’s degree in Communications, Media, Marketing, English, or a related field.
- 3 – 6 years of relevant experience in marketing, communications, or a related field.
- Strong familiarity with social media platforms, including Facebook, Instagram, LinkedIn, and YouTube.
- Experience with project management tools such as Trello, Monday.com, or Google Drive.
- Proficiency with design and content management tools such as Canva, Hootsuite, and Google Docs.
- Proficiency in Microsoft Office 365 (Word, PowerPoint, Excel, Teams, SharePoint).
- Competency with Adobe Illustrator and InDesign.
- Familiarity with AI tools for content creation and management.
- Proven ability to manage multiple deadlines in a fast-paced environment.
- Excellent attention to detail, with the ability to work both independently and collaboratively.
- Strong writing, proofreading, and content development skills for multiple audiences, including social media, press releases, and newsletters.
- Ability to be on-site 3 – 5 days / week, with occasional evening or weekend event support.
Duties and Responsibilities:
- Project Management
- Manage multiple marketing and communications projects simultaneously, serving as the primary point of contact for project status updates.
- Take initiative to improve MarComm operations, ensuring efficiency and effectiveness.
- Create, update, and maintain content on the LCHC website (WordPress).
- Manage and maintain LCHC SharePoint sites, including the all-staff intranet.
- Oversee signage at multiple LCHC locations, including permanent and temporary signage.
- Content Creation, Design, and Editing
- Edit and update files across Microsoft Word, PowerPoint, Constant Contact, Adobe, and others.
- Draft, edit, and distribute press releases and newsletters for internal and external stakeholders.
- Design media graphics, signage, and fliers in alignment with the LCHC brand guidelines.
- Provide copyediting and design support for various departments, ensuring consistency across materials for patients, staff, external stakeholders, and donors.
- Develop and execute communication plans for programs, services, and organizational projects, ensuring strategic alignment with LCHC goals.
- Social Media & Online Reputation Management
- Design and implement a multi-channel social media strategy that aligns with LCHC’s objectives.
- Create, edit, publish, and manage engaging content, ensuring consistent branding and messaging.
- Monitor social media trends and recommend new features or strategies to enhance brand awareness.
- Stay up-to-date with emerging social media tools, trends, and best practices.
- Monitor and respond to online reviews and inquiries across platforms such as Google My Business, Yelp, Glassdoor, and Indeed.
- Perform other duties as assigned to support the Marketing & Communications team and organizational goals.
Lynn Community Health Center
Lynn Community Health Center is the largest provider of primary care, behavioral health, eye care, and dental services in one of the most medically underserved communities in Massachusetts. Established in 1971 as a small storefront mental health clinic, we now have more than 550 employees at multiple sites throughout the City of Lynn. We serve more than 46,000 individuals annually—40% of all Lynn residents and children under 18. Our mission is to provide comprehensive health care for everyone in our diverse community, regardless of ability to pay. Our target populations are those with the greatest barriers to care: the poor, minorities, non-English speaking, children, teens and the frail elderly. A significant percentage of our patients have behavioral health needs.To best achieve our mission, we have developed an innovative model of Integrated Care in which primary care and behavioral health providers practice together as a team, co-managing patient care. This has significantly improved access and reduced stigma for those in need of behavioral health care.Our teams are distinguished by a fierce dedication to empowering disenfranchised communities. It is an incredible learning environment for every employee, in which there exist opportunities for both providing and receiving mentoring and coaching, participating in innovative pilot projects, and the satisfaction of a job well done.
