Marketing & Communications Associate, Corporate Social Responsibility (CSR)

Responsibilities

• Workstream A: Program messaging and campaign tracking. - Serve as CSR's single point of contact for Corporate Communications, Brand, Social, Employee Communications and Marketing; intake, triage and route all CSR requests and opportunities across FY27 campaigns and priorities. - Develop and maintain program messaging (positioning, key messages, audience-specific variants, boilerplate, FAQs) for each CSR program and for CSR overall. - Align CSR messaging with corporate narrative, brand voice and annual priorities; flag conflicts and gaps. - Run the CSR editorial calendar and coordinate content across owned, earned and internal channels. Workstream B: Proofpoints and grantee engagement. - Build and maintain a proofpoints library: verified metrics, outcomes, data sources, owners and approval status for each program. - Collect, draft and manage stories (employees, grantees, community partners) in a central story bank with consent and usage rights tracked. - Support grantee engagement: communications toolkits, co-marketing guidance, amplification of grantee news, and regular touchpoints on story and data needs. - Coordinate with CSR program managers and Legal on claim substantiation and approvals. Workstream C: Internal and executive communications. - Drive leader social media: draft posts, manage the content calendar and approvals, and monitor engagement for designated CSR and executive leaders. - Prepare and distribute the CSR internal newsletter and support related internal channels (intranet, Slack/Teams, employee leader emails). - Write talking points, briefing notes and short remarks for leaders at internal and external events, with supporting proofpoints.

Requirements

• 4-7 years' of marketing experience working in a large enterprise matrixed organization and in an agency environment.
• General corporate writing experience in a marketing environment; a good writer.
• Experience pulling together an editorial calendar and ensuring stories are written on touch points of priority for use across various marketing channels and ahead of key events.
• Experience working with non-profits to gather touch points for stories to write about.
• Experience collaborating with team members spread across regions.
• Must have strong interpersonal and soft skills; people and customer service skills.
• Ability to travel for meetings and events.
• Nonprofit experience is a plus.
• Adobe Express experience is helpful but not required; training will be provided by the client.

Preferred

• Nonprofit experience is a plus.
• Adobe Express experience is helpful but not required; training will be provided by the client.

Benefits

• benefits available (Our salary ranges are determined based on skills, experience and location)