Responsibilities

• Coordinate and implement community outreach, public information, marketing, and citizen engagement initiatives that promote awareness of City programs, services, projects, and events.
• Serve as a primary contact for media inquiries and coordinate outbound media communications, press releases, public notices, and related communication materials as directed by City Administration.
• Develop and maintain effective working relationships with media representatives, community organizations, civic groups, businesses, educational institutions, neighborhood organizations, and other stakeholders.
• Coordinate and manage community events, public engagement activities, outreach initiatives, special events, conferences, summits, public meetings, and City-sponsored programs.
• Coordinate and support special event requests submitted by citizens, organizations, businesses, and community groups.
• Represent the City at public events, community meetings, outreach activities, speaking engagements, and public functions as assigned.
• Coordinate with City Administration to develop public information materials, educational resources, reports, presentations, newsletters, correspondence, and community outreach campaigns.
• Assist in the development and implementation of communication, public information, branding, marketing, multimedia, and community engagement programs.
• Coordinate with City Administration in implementing communication and public engagement initiatives designed to increase community awareness, transparency, and citizen participation.
• Prepare speeches, correspondence, reports, communication studies, presentations, multimedia materials, videos, public information documents, and other communication resources as requested.

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, Public Administration, Business Administration, or a closely related field; plus four (4) years of progressively responsible experience in communications, public information, marketing, community outreach, public relations, event coordination, or a related field; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
• EDUCATION AND EXPERIENCE
• COMMUNICATION SKILLS: Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
• CRITICAL THINKING SKILLS: Ability to analyze information, evaluate alternatives, exercise sound judgment, and make decisions within established policies and procedures. Ability to manage multiple projects, prioritize assignments, resolve problems, and respond appropriately to changing circumstances involving public information, community outreach, and communication activities.
• SOFTWARE SKILLS REQUIRED - Advanced: Microsoft Word; Microsoft PowerPoint; Microsoft Outlook; Social Media Management Platforms; Content Creation and Communication Software
• SOFTWARE SKILLS REQUIRED - Intermediate: Microsoft Excel; Website Content Management Systems; Graphic Design and Multimedia Applications; Database Systems
• SOFTWARE SKILLS REQUIRED - Basic: Contact Management Software; Online Collaboration Platforms; Video Conferencing Software
• INITIATIVE AND INGENUITY
• SUPERVISION RECEIVED: Under direction where a definite objective is set up and the employee plans and arranges own work, referring only unusual cases to supervisor.