Marketing Associate

Santa Monica, CA (Hybrid)

$70K/yr – $90K/yrEntry Level2+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Coordinate and own the end-to-end ecommerce operations stack, from pricing, promotions, and order health to catalog optimization, TikTok compliance, CRM campaigns, and channel analytics, driving conversions and retention.

  • Pricing, promotions, and sale operations: register products, manage exemptions, set up coupons.
  • Catalog and listings: audit, clean up, optimize current listings, and launch new SKUs.
  • CRM and campaigns: manage platform campaigns to drive conversions and retention while maintaining compliance.

Job Description

Responsibilities

  • Support pricing, promotions, and sale operations: This includes registering products for sales, managing pricing exemption requests, and setting up platform-specific coupons.
  • Maintain and optimize product listings on ecommerce platforms: You’ll lead an audit and clean-up of current listings to ensure consistency, accuracy, and full optimization, as well as support the launch of new SKUs on ecommerce platforms.
  • Monitor and troubleshoot order issues: Run daily checks to flag at-risk or problematic orders, create systems to reduce cancellations, and collaborate with Customer Experience and Operations teams to resolve issues quickly.
  • Own and resolve all TikTok compliance issues, including appeals, escalations, evidence submission, and SPS score maintenance.
  • Own CRM messaging strategy and execution on ecommerce platforms: You’ll manage and deploy campaigns that drive conversions, promote new launches, and improve subscriber retention.
  • Deliver channel performance insights: Track KPIs, compile reports, and surface actionable insights to inform channel strategy.