Responsibilities

• Coordinate advertising campaign trafficking, including asset management, routing materials for approval, and overseeing the proofing process across print, digital, radio, and out-of-home placements.
• Serve as the day-to-day liaison to Lyric's media buying agencies, supporting placement logistics and identifying niche marketing opportunities tied to specific productions.
• Create and manage all promotional codes for the Marketing Department and other departments as needed.
• Manage third-party ticket sales relationships, including writing marketing copy, managing inventory, reconciling sales, and serving as the point of contact between Audience Services, Box Office and external vendors.
• Contribute to advertising and direct mail projects, including asset coordination, promotion setup, and proofing.
• Support the identification and execution of strategic promotional partnerships that drive ticket sales.
• Support audience retention initiatives including the annual Subscriber Season Preview, ticket fulfillment communications, and other loyalty-focused projects.
• Support public-facing events — both Lyric-driven and external — through the creation of collateral materials and coordination of participation logistics.
• Write compelling sales copy for email campaigns targeting prospective and existing audiences across the mainstage season, special events, and other programming.
• Build, format, and proof emails in Prospect2, ensuring accuracy of content, links, audience segmentation, and deployment timing.

Requirements

• At least 2 years of experience in marketing, preferably in the performing arts or a related field.
• Strong copywriting skills with the ability to craft compelling, audience-specific sales copy.
• Experience with email marketing platforms; familiarity with Prospect2 a plus.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Detail-oriented and self-motivated, with a strong sense of urgency and follow-through.
• Collaborative team player who can also work independently.
• Comfortable in a fast-paced, multi-channel environment.
• Knowledge of Tessitura and Google Data Studio or other analytics tools is a plus.
• Passion for the performing arts, especially opera.

Benefits

• Lyric Opera offers benefits including health, dental, vision, 403B (no company match), 401(k) with company match, PTO (including sick, vacation, and personal days, and holidays), life/AD&D coverage, opportunities for professional development, and complimentary tickets.