Marketing Account Manager - Flow Automotive Companies

Responsibilities

• Proactively and regularly engage with General Managers, Service Managers, Marketing team members, and more, to directly address business needs
• Drive measurable improvements in service/sales revenue
• Create and execute marketing strategies that improve service/sales retention performance
• Contribute to the achievement of weekly, monthly, and regional service/sales revenue goals
• Own and support marketing communications for the full customer lifecycle
• Ensure marketing efforts are effective, compliant, consistent, and aligned with business goals
• Marketing Strategy and Execution
• Analyze store and regional performance to identify which customer segments require targeted messaging or intervention
• Develop and recommend data-driven marketing plans when stores are underperforming against revenue or retention goals
• Execute service and sales marketing campaigns from concept through launch, including defining tactics, timelines, and success metrics

Requirements

• 2+ years in marketing required, 2+ years of experience in the automotive industry preferred
• Proven experience interpreting and utilizing KPI and performance reports
• Strong analytical skills with the ability to translate data into clear recommendations and action plans
• Excellent written and verbal communication skills
• Strong critical thinking and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Comfortable working cross-functionally with internal teams, leadership, and external partners
• Associate’s or Bachelor’s degree preferred

Benefits

• Medical, dental, and life insurance (including dependent coverage)
• Paid time off
• Paid volunteer time
• 401(k) Retirement Plan and Financial Wellness Program
• Thrive@Flow Wellness Program
• Employee pricing for automotive service and vehicle purchases
• Scholarship program for children of employees