Responsibilities

• Client leadership. Own relationships with assigned education clients and serve as their trusted strategic partner — understanding their goals, anticipating their needs, and making sure the work delivers.
• Marketing and communications. Direct integrated, results-oriented programs across paid, earned, and owned channels — enrollment and advancement campaigns, brand and messaging, content, and public relations — delivered by our internal Marketing, Communications, and Creative teams and partners in Hawaiʻi and around the world.
• Reputation and stakeholder communications. Guide how clients show up and speak — media relations, executive and community messaging, and issues or crisis communications when reputation is on the line.
• Project management. Manage the projects tied to your clients — timelines, budgets, and vendors — coordinating across the agency team and any vendors to hold the highest standards of quality and performance and to meet or exceed objectives.

Requirements

• Bachelor's degree in marketing, communications, or a related field (minimum)
• 8–10 years of progressive experience in an academic institution
• Agency experience preferred but not required
• A track record of growing responsibility and results
• Familiarity with Hawaiʻi's history, culture, and marketplace (a must)
• An ongoing love of learning
• Account and leadership strengths
• A strategic, client-first mindset and the judgment to lead, not just execute
• Strong interpersonal and communication skills; equally a leader and a teammate
• Sharp attention to detail, organization, and analytical thinking

Preferred

Benefits

• Parking subsidy or monthly Bus Pass
• 401(k) with Company Match
• Health Insurance coverage (including Acupuncture and Massage) paid by employer
• Group Term Life Insurance
• Supplemental Insurance available
• Flex Spending Accounts (Medical and Dependent Care)
• Year-end performance bonus
• Paid Vacation, Holiday and Sick Pay
• Professional development supported