Maple Hospitality Group - Brand Manager

New York, USA (On-site)

$85K/yr – $95K/yrSenior Level4+ years expFull time

Posted 4 months ago

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Job Summary

Drive Maple Hospitality Group's brand marketing strategy across markets, leading creative, PR, paid media, and content to grow awareness and guest engagement.

  • Must-have: 4+ years of hospitality marketing experience.
  • Standout: In-market community presence with hands-on content creation (Canva) and cross-functional leadership.

Job Description

Responsibilities

  • Brand Marketing Strategy: Responsible for managing, owning and communicating Maple Hospitality Group brands to grow awareness, drive traffic and uphold standards across all communication efforts and platforms.
  • Work with the Director of Marketing to develop comprehensive strategic marketing plans for designated markets/brands to ensure the business and marketing goals of internal and external partners are supported.
  • Work with creative lead and operations teams in the creation and development of onsite programming, marketing content/creative assets and delivery.
  • Liaise and direct designated public relations and media agencies as needed around campaigns, daily project needs and overall project management.
  • Lead brand management efforts across cross-functional marketing team members and marketing partners (social media, public relations, etc.) to develop strategies and ensure project goals, timelines and budgets are met.
  • Work closely with digital ad agency to optimize performance of paid media campaigns, run test campaigns and ensure ads are accomplishing individual restaurant goals.
  • Display a strong proficiency in company’s CRM platform, and leverage tools for email marketing, text marketing and analytics.
  • Compile and share results of comprehensive performance reports and status updates for marketing and operations leadership on marketing plan performance.
  • Brand Ambassador: Embody and live the Maple Hospitality lifestyle.
  • Identify and experience new hospitality concepts in markets which MHG operates, and consistently keep a pulse on industry and cultural trends.

Requirements

  • Bachelor’s degree in Marketing, Communications, Business Administration, or a related field
  • Minimum of 4 years of progressive marketing experience, ideally within hospitality, luxury lifestyle, or entertainment
  • Strong personal and professional ties to the Miami market, with deep understanding of local trends, cultural events, and key influencers
  • Exceptionally organized with advanced project management skills, able to manage multiple campaigns, content calendars, and event timelines simultaneously
  • This is an on-the-ground, in-market role — ideal for someone energized by being in the community, cultivating relationships, and making a direct impact

Preferred

  • Experience in guerrilla marketing and creative campaign execution
  • Proven success in building and executing multi-channel marketing strategies with clear performance metrics
  • Experience in digital marketing tools including social media platforms, email marketing software, CRM systems, and analytics tools
  • Excellent written and verbal communication skills, with a keen sense of brand storytelling
  • Creative, strategic, and analytical thinker who thrives in a high-energy, fast-paced environment
  • Strong team player with the ability to work collaboratively across departments and markets while also operating independently
  • Self-starter with a collaborative mindset and a hands-on, proactive approach
  • Passion for hospitality, guest experience, and creating culturally relevant brand moments

Benefits

  • Health & Wellness Benefits – Medical, Dental, Vision & Life
  • Generous Dining Benefits at all Maple Hospitality Group Locations
  • Gym Membership Discounts
  • Discounted Parking
  • Travel & Growth Potential
  • Staff Meals
  • Progressive Paid Time Off
  • Referral Program
MAPLE HOSPITALITY GROUP logo

MAPLE HOSPITALITY GROUP

Our story began in 2015 at 8 W. Maple Street in Chicago where Partners Jim Lasky and Chef Danny Grant set out to redefine the traditional notion of what the most generous hospitality could look like.Since then, we’ve built a family of luxury restaurants including Maple & Ash Chicago, Maple & Ash Scottsdale, and Monarch and Kessaku in Dallas— each their own bold take on what we deliver best; exceptional meals served by a world-class team in a vibrant atmosphere; all made with love.At Maple Hospitality Group, we aim to present experiences that can be imitated, but never duplicated. We pride ourselves on being playful, but have created a sincere brand of hospitality that is uniquely ours, and second to none.We make our mark in a major way, but with the most deliberate of intentions. Like the dishes that make their way out of our kitchen and onto the table, our recipe for success is crafted by carefully preparing every detail of each project we create, from conception to completion.

Founded in 2015
Chicago, Illinois, USA
82 employees (9 in marketing)