Responsibilities

• Manage the visual direction of communication materials and programs, including understanding subject matter and content, guiding visual positioning, developing companion materials and advising staff on design-related initiatives, including serving as the liaison between senior management and the visual communications team.
• Direct and oversee visual designers and production staff, including work assignments, priorities, quality standards and professional development, while providing direction and guidance to meet department and organizational goals.
• Lead staff meetings and provide leadership, direction and mentoring for the team including succession planning and staffing. Participate in all aspects of the Performance Review Process by providing input and feedback on associate performance and goals.
• Work with member communications strategists, visual communication designers, production staff and clients to obtain a clear understanding of communication needs. Interpret those needs and direct the visual communications team in designing and executing comprehensive solutions across industry-standard media, while ensuring an open and efficient workflow that supports the system’s goals.
• Review project requirements, assign projects to staff and advise on presentation of graphic, technical and statistical information.
• Develop creative briefs, storyboards and project mockups when appropriate. Evaluate project requirements to identify any design trend shifts, cost savings and production streamlining.
• Develop strategic visual solutions that address the system’s communication needs and maintain a clear, consistent corporate image across target audiences. Projects may include multimedia, videos, brochures, presentations, newsletters, displays, infographics, reports, manuals and other corporate communications. Oversee projects from concept through final review and delivery.
• Continuously improve operations and accuracy while collaborating effectively and delivering excellent customer service.
• Collaborate with design and web teams to share ideas, methods and critiques to strengthen concepts and projects.
• Research, assess and recommend emerging visual communication technologies, including AI tools for video ideation, storyboarding, editing, animation, voice, captioning and production. Establish workflows and quality controls to ensure AI-assisted video content is accurate, on brand, accessible and used responsibly.

Requirements

• Bachelor's degree in communications or a relevant field required.
• Master’s degree in marketing, communications or business administration preferred.
• Ten or more years’ graphic design experience required.
• Supervisory experience required.
• Knowledge of public pension environment and STRS Ohio operations preferred.
• Commitment to visual excellence, adherence to brand standards and ability to motivate creative staff and manage effective work teams within tight deadlines, multiple moving projects and budgets.
• Excellent presentation and communication skills along with strong analytical and problem-solving skills required.
• Proven ability to interpret and project needs and objectives while providing creative value.
• Strong foundation in the discipline of design — strategic visual thinking, concept development and presentation, color theory, composition and typography required.
• Ability to conceptualize and recognize current design trends and possess creative aptitude, while managing project workflow with high accuracy.

Benefits

• comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.