Manager Trainee

Springfield, IL (On-site)

Salary Not AvailableManagerFull time

Posted 10 days ago

Job Summary

Own development of customer relationships, driving service recommendations, and supporting office operations while advancing into management responsibilities.

  • Manage customer service, sales, and payment coordination
  • build staff development and leadership skills through planned responsibilities
  • support loan documents analysis and office goals

Job Description

Responsibilities

  • Become proficient in customer service, sales, marketing, finance, and operations.
  • Develop long-term customer relationships by listening to customer needs and recommending the best service.
  • Offer optional products to serve new and existing customers best.
  • Contact customers regarding payment reminders and arrangements.
  • Assist Manager in exceeding established office goals.
  • Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
  • Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
  • Perform all other duties as assigned.

Requirements

  • High School Diploma or GED
  • Willingness to relocate upon promotion into management
  • Must have a valid driver’s license and reliable vehicle

Preferred

  • Sales, Collections, or Customer Service experience

Benefits

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns
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Tower Loan

For over 90 years, we've been a trusted consumer finance company with over 260 locations across eight states. We're committed to serving our communities and building strong customer relationships. We offer personalized support through various channels and take pride in helping our customers navigate their financial journeys.

Founded in 1936
Flowood, Mississippi, USA

Marketing Team

Median Tenure
17.2 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Google Ads Budget
$4K
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Manager Trainee

Tower Loan · Springfield, IL · On-site