Responsibilities

• Strategic Communications Planning
• Develop communication strategies for enterprise products and organizational initiatives based on change management and communication best practices.
• Create audience-focused communication plans that build awareness, support adoption, and reinforce new ways of working.
• Align communications with project milestones, training, and support activities.
• Advise project teams on communication and change management best practices.
• Measure communication effectiveness and refine communication plans based on feedback and results.
• Content Development & Delivery
• Translate complex topics into clear, concise communications.
• Ensure communications clearly explain what is changing, why it matters, and what action is required.
• Write executive messages, staff announcements, email campaigns, intranet content, FAQs, and leadership talking points.

Requirements

• Bachelor's degree in communications, marketing, journalism, or a related field, or equivalent professional experience.
• Minimum five (5) years of relevant professional experience, Or equivalent combination of education and experience
• Demonstrated experience leading communications for enterprise product implementations, technology rollouts, or organizational change initiatives.
• Proven ability to develop communication strategies, translate complex information into clear, actionable messaging, and measure communication effectiveness.
• Strong cross-functional collaboration skills with experience partnering across technology, operations, training, and field leadership.
• Experience with change management principles, preferably Prosci ADKAR.
• Experience with SharePoint, EMMA, Canva, Excel and Google Workspace preferred.
• Commitment to Young Life's mission, values, and Statement of Faith.
• Demonstrated success managing multiple priorities and influencing stakeholders across functions.
• Excellent written, verbal, and interpersonal communication skills.