Responsibilities

• Own paid social execution across high-touch client accounts, with a primary focus on Meta and exposure to TikTok and Pinterest
• Translate broader strategy into clear executional direction, ensuring campaigns are delivered accurately and efficiently
• Maintain a strong understanding of platform capabilities to support team and client needs
• Act as a primary point of contact across Slack, email, and calls for high-touch clients
• Navigate fast-paced, multi-channel communication and ensure nothing slips through the cracks
• Build trust with clients by confidently translating requests into actionable next steps
• Manage and support a team of 2 Associates who are focused on execution
• Provide QA, feedback, and guidance to ensure high-quality campaign delivery
• Foster a collaborative, supportive team environment while helping Associates grow and develop
• Bring structure to complex workflows across multiple communication channels and workstreams

Requirements

• ~4–6+ years of paid social experience, with strong expertise in Meta
• Experience managing multiple high-touch clients or competing priorities in a fast-paced environment
• Ability to operate in a client-facing role, with confidence navigating ambiguity and translating requests into execution
• Experience mentoring or managing junior team members, with a focus on development and team support
• Strong organizational skills and attention to detail, with the ability to manage multiple workflows simultaneously
• Working knowledge of additional platforms such as TikTok or Pinterest, with the ability to quickly ramp where needed
• Comfort reviewing and QA’ing campaign work, with the ability to step into platforms if needed
• Clear, collaborative communication style and a team-first mindset
• Location requirement: This is a hybrid role based in Seattle or Brooklyn (NYC), with ~2 days/week in-office

Nice to have

• Agency experience or experience supporting multiple client accounts simultaneously
• Experience working with project management tools (e.g. ClickUp, Asana)
• Experience in DTC or eCommerce environments

Benefits

• Hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Pet care perks & insurance
• Commuter & transit benefits
• Exclusive employee discounts