Responsibilities

• Oversee day-to-day operations and ensure smooth workflow execution
• Develop, implement, and continuously improve operational processes and procedures
• Monitor performance metrics and identify opportunities for efficiency and quality improvement
• Manage resources, budgets, and operational planning activities
• Partner with leadership and cross-functional stakeholders to support business priorities
• Ensure compliance with company policies, standards, and applicable regulations
• Identify, troubleshoot, and resolve operational issues in a timely manner
• Support employee development, coaching, and performance management activities
• Prepare reports, analyses, and recommendations for leadership
• Lead initiatives that improve productivity, service quality, and customer satisfaction

Requirements

• Bachelor’s Degree required
• Minimum of 3-5 years applicable work experience in project management or operations or an equivalent combination of education and experience
• Proficient in MS Word, Excel, PowerPoint, Outlook
• Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures
• Strong organizational skills
• Possesses strong project management, verbal, written and professional skills
• Track record of planning, executing and delivering results for complex and cross-functional projects
• Ability to effectively communicate and partner with multiple cross-functional stakeholders
• Comfortable with last-minute requests and changes
• Can thrive in an environment with some ambiguity

Preferred

• Background with Contracts (Master Service Agreement, Statement of Work, and Work Order)
• Experience with funding requirements for Healthcare Organizations and Healthcare Providers
• Familiarity with Group Purchasing Organizations
• History providing support to suppliers and resolving payment challenges
• Proficiency of AbbVie policies, procedures, culture, and other brand team operations
• Pharmaceutical industry experience
• Knowledge and experience in hematology and solid tumor markets
• Continuous Improvement and/or Change Management skills
• Familiarity with launching technology and tools to improve operational efforts

Benefits

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.