Responsibilities

• Champion claims library platform, developing processes to enable adoption of the tool across Mainstreet
• Partner with legal and business teams to ensure claim documentation, substantiations are thorough and current
• Represent the business’ interests in evolving claim legal guidance, building out claim risk rubrics to enable experimentation
• Provide channels claim recommendations and consult on claim executions
• Serve as an escalation point, guiding the business through claim pull downs and changes
• Partner with Product team to automate manual functions, such as auditing marketing claims across channels and notifying partners of claim changes
• Leverage documented legal and business guidance to enable claim iteration at scale
• Solve for claim performance tracking, building a centralized feedback loop to inform future claim development

Requirements

• Bachelor’s Degree or Military Experience
• At least 5 years of experience in product marketing or multi-channel digital marketing
• At least 5 years of experience working with cross-functional teams in a matrixed environment with a track record of effectively working autonomously and navigating ambiguity
• At least 3 years of experience working with marketing tech platforms, including content management platforms

Preferred

• Masters degree in Marketing, Business or Communications
• At least 3 years of experience in marketing for financial services or another highly regulated industry
• At least 3 years of experience managing marketing intent, partnering with insights and channel teams to develop marketing strategies

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.