MANAGER II at California State Personnel Board | USA | $10K/mo – $11K/mo

California State Personnel Board

MANAGER II

USA (Hybrid)

$10K/mo – $11K/moFull time

Posted 3 months ago

Top 1% of applicants do these two things.

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Job Description

Department of Consumer Affairs

JC-514960

Assistant Deputy Director
MANAGER II

$9,572.00 - $10,867.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 4/24/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Job Description and Duties

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

The Communications Division consists of four teams responsible for supporting DCA and its 36 entities with their communications responsibilities, efforts and goals.

Under the direction of the Deputy Director of Communications, the Manager II will serve as the Assistant Deputy Director and is responsible for the oversight of the Communications Division.

This position requires strong skills and experience in media relations, strategic and multimedia communications, professional writing/editing, spokesperson duties, internal/external communications, leadership, policy and management. Incumbent must use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively and responsibly, and be responsive to DCA leadership needs.

Working Conditions

The position is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office. The incumbent works in an office setting, with artificial light and temperature control. Daily access to and use of a personal computer and telephone is essential. Sitting and standing requirements are consistent with office work. The position may be required to travel, by various methods of transportation.
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Position Details

Job Code #:

JC-514960

Position #(s):

605-100-4802-001

605-100-4802-XXX

Working Title:

Assistant Deputy Director

Classification:

MANAGER II

$9,572.00 - $10,867.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Facility:

Communications Division

Department Information

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive teamwork where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.

Special Requirements

Conflict of Interest (COI): This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 4/24/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs

Office of Human Resources

Attn: Recruitment Technician JC-514960, EF

1625 North Market Blvd., Suite N-321

Sacramento, CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs

Office of Human Resources

Recruitment Technician JC-514960, EF

1625 North Market Blvd., Suite N-321

Sacramento, CA 95834

Please note: The drop off location may be non-operational on weekends and holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Statement of Qualifications - A statement of qualifications is required for this position. Applications received without a Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Please refer to the Statement of Qualifications Requirement section for instructions.
Other - Cover Letter- A cover letter is required and must be included. The cover letter should be no more than one page, using 12-point font size. Applications submitted without a cover letter will not be considered.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Experience in media relations.
Experience in strategic media and communications/goals planning and execution.
Experience in multimedia, social and visual communications strategies and technologies.
Experience in communications to serve and reach all Californians.
Experience serving as a spokesperson and/or representing a department or organization externally to a mass audience.
Experience with management principles in budgets, administration, recruitment, project management and performance management.
Experience in policy development.
Excellent writing, analytical, organizational and presentation skills.
Ability to effectively provide leadership, guidance, direction and support to multi-level staff.
Crisis management skills.
Bilingual preferred but not required.

Applications will be screened and only the most qualified applicants will be selected for an interview.

Benefits

Great job with a great location! This position is located at the DCA headquarters in North Natomas. Not only is it in a great location with convenient access to multiple freeways, there's an on-site cafe offering a variety of breakfast and lunch options. Additionally, many restaurants, shopping options and the Sacramento airport are just a few minutes away. Best of all, you can't beat on-site FREE parking!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Amanda Ritchey
(916) 579-7378
amanda.ritchey@dca.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 574-8280
EEO@dca.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Filing Instructions

If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.

Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.

Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). https://jobs.ca.gov/pdf/std678.pdf

Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Multiple positions may become available.

Electronic Submission:

Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.

U.S Postal Service Mail:

Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery:

Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.

Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact JobPostings@dca.ca.gov. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at (866)844-8671.

Statement of Qualifications

Statement of Qualifications Instructions:

The Statement of Qualifications’ (SOQ) purpose is to introduce questions that require a narrative response on how an applicant's education, experience, knowledge, skills, and abilities related to the position. The SOQ also serves as a documentation of each candidate's ability to present information clearly and concisely in writing. Artificial intelligence (AI) tools such as ChatGPT, website searches, and third-party reviewers can be helpful in researching responses to the SOQ; however, by submitting your application for this position, you understand and acknowledge the SOQ you submit is your own work, in your own words, and accurately reflects your knowledge, skills, abilities, and experiences. Submitting an SOQ that is not your own may be cause for disqualification from the hiring process.

PLEASE NOTE: Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications. Applicants who fail to submit a SOQ as required may be screened out from the selection process.

INSTRUCTIONS:

Must include applicant’s full name (Last, First) on the top right of the SOQ page(s)
The original SOQ questions must be listed in the SOQ document in order
Criteria/Question(s) must be answered in numerical order
Font must be Arial or Century Gothic 12-point font
Single-sided, single-spaced
Not to exceed three pages

Please answer each question. Each response must include the employer, role and number of years performing duties in the role.

1. Media Relations - Describe your experience in and overseeing media relations, media response development, and official communications/messaging on behalf of an organization.

2. Management - Describe your management experience, including that of managing multiple teams and/or numerous staff while ensuring goals and objectives are met through effective administrative oversight and strategic direction while maintaining compliance with policies and procedures.

3. Strategic Communications - Describe your experience developing internal and external communications, strategies to communicate to and reach diverse audiences, managing efforts to meet strategic plan communications goals and developing and maintaining partnerships trusted organizations/messengers.

4. Leadership – Describe your leadership experience including: your experience in developing and leading teams, new initiatives, managing multiple bodies of work, and/or helping an organization attain its strategic goals. Describe your experience supporting Executive leadership.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.