Responsibilities

• Drive brand, product, and vertical industry storytelling that clearly communicates the value of FICO’s technology and analytics.
• Support thought leadership efforts, including intake calls, media pitch creation, and preparation for events, conferences, and interviews.
• Draft and refine press releases, Q&As, talking points, media strategies, and executive briefing materials to ensure consistent and compelling messaging.
• Build and maintain relationships with key media; manage inbound media inquiries; proactively pitch FICO news; and staff interviews as needed.
• Support content development across owned channels, including blog posts, executive bylines, and narrative frameworks.
• Assist in managing external PR agencies, ensuring clear direction, strong collaboration, and timely delivery of projects and deadlines.
• Coordinate executive interviews, prepare spokespeople, and provide on site support at events and speaking engagements.
• Partner with cross-functional teams—including product, analytics, legal, and marketing—to gather insights and ensure accuracy and alignment in all communications.
• Monitor media coverage, track progress against KPIs, and provide reporting and insights to internal stakeholders.
• Oversee awards programs, including identifying opportunities and drafting award submissions.
• Stay current on technology and industry trends, identifying opportunities to insert FICO into relevant conversations and anticipate emerging topics.

Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 4-5+ years of experience in media relations, public relations, or communications—preferably in B2B tech and or financial services. Agency experience preferred.
• Strong written and verbal communication skills, with the ability to simplify complex topics and tailor messaging for different media and stakeholder audiences.
• Experience drafting press releases, strategy documents, internal memos, and related PR materials.
• Familiarity with the media landscape and a working knowledge of how to engage reporters across financial, technology and business outlets.
• A proactive, detail-oriented mindset and a willingness to grow and take ownership of projects.
• Highly adaptable and collaborative—approaches work with humility, a hands-on mindset, and a readiness to support the broader communications team across varied responsibilities, workstreams and regions.
• Demonstrates strong executive presence with the confidence to engage senior leaders, articulate strategic communications approaches, and influence key decisions through stakeholder education.
• Thrives in fast-paced, high-growth settings, balancing multiple priorities with agility and consistently delivering results amid shifting demands.

Benefits

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.