Manager, External Communications & Reporting at Boston Medical Center (BMC) | Boston, MA | $98K/yr – $142K/yr

Boston Medical Center (BMC)

Manager, External Communications & Reporting

Boston, MA (On-site)

$98K/yr – $142K/yrManager5+ years expFull time

Posted 3 months ago

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Job Summary

Lead media relations and crisis communications for Boston Medical Center Health System, guiding proactive engagement, internal spokesperson readiness, and external storytelling at scale.

Own primary media relations and crisis response with after-hours support.
Must-have: 5–8 years in communications with healthcare experience.
Standout: Build and maintain an internal spokesperson council and data-driven strategy.

Job Description

Responsibilities

Stays abreast of national, health, and local news and communications trends to proactively develop monthly media engagement strategy plans and execute in collaboration with administrators and clinicians critical to the execution of the monthly plan.
Organizes and prioritizes incoming media requests and develops the recommended response approach.
Leads the preparation of media and external organization briefing documents and external talking points that will guide BMC Health System spokespeople on how to best and consistently represent the health system.
Develop and manage an internal spokesperson council to ensure informed clinicians ready to engage in incoming media requests.
Supports the development of compelling and values-consistent news content, including new releases, op-eds, podcasts, blog and social posts.
Optimizes and manages reporting tools to strategically drive internal narrative through the sharing of critical news of note.
Leverages reporting data to inform month-over-month proactive media engagement strategies and to increase Communications metrics acumen across the BMC Health System organization
Reviews and supports patient-facing content.
Provide external engagement counsel to administrators and clinicians as they seek to elevate their work externally.
Serves as key member of team responding to emergency and other crisis media situations, including providing on-call after-hours communications support.
Maintains excellent relationships with key reporters, editors, columnists, and producers.
Serves as in-house media relations advisor and liaison to key faculty and executives.

Requirements

Bachelor’s degree required, preferably in a related field
5-8 years progressive experience in communications, including public relations, media relations, journalism, or a directly related field
Experience in healthcare is required
Knowledge, Skills & Abilities: proven track record developing effective media relations strategies, excellent writer and editor, strong verbal communicator, ability to work collaboratively across teams
Must possess ability to research and analyze complex issues

Preferred

Hospital media relations experience (particularly academic medical center experience) is desirable.

Benefits

Wellbeing services for employees.
Competitive pay.
Wide range of benefits including a highly subsidized health care plan for employees and their family members.
Generous total compensation package including medical, dental, vision, and pharmacy benefits; discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, and career advancement opportunities.

Boston Medical Center (BMC)

3.8 Glassdoor

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.BMC understands that health equity is foundational to community wellbeing, and it requires transformative thinking, rewriting policies that have historically underserved communities, creating access to cutting-edge care for all, and co-creating programs with community partners that serve as national models for improving patient outcomes and experiences. We are invested in going above and beyond what is traditionally considered medicine to meet the needs of our communities and address disparities in clinical care and beyond.By pioneering cutting-edge research and advancing scientific discovery, we are fostering a culture of innovation where novel treatments and therapies are not only effective but also accessible.Boston Medical Center Health System is an integrated academic healthcare system that models a new kind of excellence in healthcare where clinical and operational innovation meets health equity and access. With more than 15,000 dedicated employees, BMC Health System is committed to advancing scientific discovery and access to care, partnering with our communities, and developing scalable approaches to restore and maintain health.Visit jobs.bmc.org for career opportunities.

Founded in 1996

Boston, Massachusetts, USA

9.6K employees (91 in marketing)

www.bmc.org

73% recommend to a friend

84% CEO approval