Manager, External Communications - Executive at H&R Block | USA

H&R Block

Manager, External Communications - Executive

USA (Remote)

Salary Not AvailableManager7+ years expFull time

Posted 1 month ago

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Job Summary

Own executive communications across messaging, storytelling, and visibility for a C-suite audience, shaping themes like AI and transformation, and coordinating with PR and brand on high-impact opportunities.

Executive voice control: align CEO, CMO, and leadership narratives and voice guidelines across external media and speaking engagements.
Media and visibility: identify opportunities and prep executives for interviews, speeches, and thought leadership that tie to transformation themes.
Strategic counsel and speed: provide real-time guidance and risk mitigation for high-stakes or sensitive communications.

Job Description

Responsibilities

Develop and align executive messaging to enterprise priorities, business performance, and transformation initiatives
Translate complex strategy into clear, compelling leadership storytelling for external audiences
Draft executive communications including speeches, remarks, op-eds, media commentary, and thought leadership content
Ensure narrative consistency across executive voices, including CEO, CMO, and senior leadership
Identify and secure high-impact media, speaking, and external visibility opportunities
Manage executive social media presence (primarily LinkedIn), ensuring authenticity, consistency, and alignment with business priorities
Partner with PR and brand teams to elevate leadership visibility tied to key company moments and narratives
Shape executive positioning around priority themes (e.g., innovation, AI, customer trust, business transformation)
Oversee leadership profiles, executive bios, and external representation materials
Maintain messaging frameworks, voice guidelines, and strategic insights to guide executive communications

Requirements

7-10+ years of experience in communications, public relations, or executive communications
Direct experience supporting senior leaders and developing executive-level messaging
Exceptional writing skills, with the ability to adapt tone for different audiences and formats
Strong strategic thinking and ability to translate complex topics into clear narratives
Experience managing high-priority, time-sensitive communications
Strong judgment and ability to navigate complex or sensitive situations
Proven ability to influence and advise senior stakeholders

Nice to Have

Experience in corporate, financial services, or highly regulated industries
Background in media relations or supporting executive media engagement
Experience supporting executive visibility or thought leadership strategies
Experience working in fast-paced, high-growth or transformation environments

Benefits

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com .
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

H&R Block

3.8 Glassdoor

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together...we truly believe it!

Founded in 1955

Kansas City, Missouri, USA

16K employees (361 in marketing)

www.hrblock.com

72% recommend to a friend

79% CEO approval