Manager, Events & Brand Experience

Los Angeles, CA

$85K/yr – $105K/yrSenior Level5+ years exp

Posted 2 months ago

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Job Summary

Own end-to-end event programming for Caruso Signature to drive foot traffic, guest targeting, and sales across properties, while coordinating cross-functional teams, vendors, and budgeting to deliver measurable ROI.

  • Strategy & Program Development: shape the events calendar and strategic programs to hit traffic, guest, and sales KPIs.
  • Execution & Operations: manage client communications, vendors, site logistics, load-ins/outs, and budgets.
  • Partnerships & Brand Experience: strengthen retailer/client relationships and drive tenant collaborations across properties.

Job Description

Responsibilities

  • Develop and manage Caruso Signature Events programming to boost foot traffic, drive targeted guests, capture new market shares, and increase sales across Caruso properties
  • Contribute to creating and executing unique property events and experiences aligned with property management and marketing initiatives
  • Maintains a strong retailer and client relationships through effective account and event management to foster repeat business
  • Collaborates cross-functionally, fostering innovative programs and effectively communicating across all levels of the organization
  • Manages all elements of events, including client communications, vendor relations, site logistics, inventory management, load-ins, and load-outs
  • Oversees the Events Calendar, encompassing Caruso Signature, Marketing, PR, and Sponsorship events and experiences
  • Facilitate event debriefings and recaps for internal and external stakeholders
  • Manage departmental administrative tasks, such as invoice processing, contract billings, and expense tracking
  • Supports tenant-driven events, including new tenant grand openings across Caruso properties
  • Collaborate with SAE, Marketing & Property teams to plan and execute programming across properties

Requirements

  • Proficiency in event production, logistics, and digital/PR/social media marketing
  • Strong creative, strategic, and client relationship skills
  • Ability to link creativity to strategy, demographics, research, and budgeting
  • Excellent leadership, multitasking, and time management abilities
  • Strong presentation and execution skills with meticulous attention to detail
  • Collaborative team player with excellent communication skills
  • Proficiency in MS Office, Adobe Photoshop, CAD, CRM/SalesForce skills a plus
  • Minimum of 5 years of experience in marketing, events planning, or special events experience

Preferred

  • CRM/SalesForce skills a plus
  • CAD, CRM/ SalesForce skills a plus
CARUSO logo

CARUSO

Recognized around the world as the most innovative and successful developer of retail complexes, Caruso continues to be the leader in the industry for sales, popularity, growth and the highest quality portfolio. By combining a focus on driving sales, a passion for architectural and design excellence, a commitment to serving the needs of the local community, and close attention to offering a one-of-a-kind guest experience, Caruso has become the most admired real estate development firm in the industry.

Founded in 1987
Los Angeles, California, USA
341 employees (38 in marketing)