Responsibilities

• Manage the daily operation and deployments of CHI’s digital footprint in partnership with agency partners including but not limited to Asana management, content stewardship and overall project management of campaign life cycles
• Contribute to and help shape annual strategies for expansion of constituent base to maximize revenue and file growth in the digital space across the organization
• Maintain relevant revenue and expense budget trackers for all digital programs
• Assist in the deployment of segment-specific donor journeys and maintains internal documentation of all donor journeys
• Help deploy overall response to emergent fundraising opportunities and crises, pivoting operations as needed to ensure that the department conducts effective rapid response marketing and fundraising
• Research and propose innovative approaches and investments for testing consideration, and maintain archive of pilot testing KPIs
• Assist in the execution of integrated marketing campaigns via all relevant communication channels.
• Serve as CHI project manager for all digital campaigns deployed
• Prioritize integrated cross-channel communication by following departmental annual plan and budget constraints, and responding to emergent needs as required
• Work closely with internal teams and vendor partners to ensure timely and accurate execution of new donor and lead on-boarding and conversion programs

Requirements

• Minimum of three years of project management experience in the digital space, ideally within a nonprofit organization focused on social impact, including the development and implementation of direct marketing activities
• Experience working directly on or collaborating regularly with channel programs such as face‑to‑face, telemarketing, direct mail, and digital channels
• Bachelor’s degree

Preferred

• Diverse fundraising experience working with both mass‑market and other audiences, with a strong understanding of both one‑to‑many and high‑touch fundraising approaches