Manager, Demand Planning
Pennsylvania, USA (Hybrid)
Posted 5 months ago
Job Description
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
Essential Duties and Responsibilities
- Direct the implementation of Consensus Demand Planning and Statistical Forecasting processes and capabilities into the global organization
- Collaborate cross-functionally to achieve successful deployment of Forecast to Produce and Supply Transformation while acting as single point of contact for Demand Planning enhancements and changes
- Drive accountability to Forecasting Processes across the Commercial Organization by developing reliable forecast performance metrics and clarifying ownership and responsibilities
- Direct Standards and Improvements of weekly and monthly Demand-related reporting tools to drive better executive decision-making
- Collaborate with Sales, Customer Success, and Customers to improve Demand Monitoring and End-to-End Customer Transparency (lead times, inventories, orders, etc.)
- Lead Demand Planning’s growth into a Center of Excellence by onboarding and training team members on best practices and critical skills in the field of Demand Planning and Forecasting
- Collaborate with Digital and Transformation to refine and simplify Power BI tools to better meet the needs and competencies of the commercial organization. Develop tools that improve data literacy of Sales teams.
- Approve Roles and Security for the Global Demand Planning Organization
- Act as Demand Planning and Forecasting Subject Matter Expert
- Manage Demand Planning Onboarding and Training of organizational tools and processes
- Lead continuous improvement projects for all the above processes and continuously work with the Demand Planning team to self-identify gaps in current processes and capabilities
- Other duties as assigned
Education
- Bachelor's Degree in Supply Chain/Materials Management, Business Logistics, or a related area or equivalent preferred
Work Experience
- 8+ years relevant end-to-end supply chain management or demand planning experience required
- Significant experience with operative finance and Supply Chain KPIs, strong business acumen and problem-solving capabilities, with direct, applied experience in planning preferred
Preferred Knowledge, Skills and Abilities
- Proven track record with a continuous improvement methodology (i.e. Lean, Six Sigma).
- Experience in GMP, regulated environment, preferred (Pharma, Med Device, etc.).
- SAP, APO, BI and applicable supply, and demand management tool experience would be an asset.
- Ability to develop collaborative relationships across intercultural and cross-functional teams.
- Experience with Power BI, Excel, Tableau, and other Business Intelligence tools.
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Support and contribute to Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company’s safety and quality policy at all times
Travel Requirements
Physical Requirements
Additional Requirements
- Must be able to communicate effectively, speak in front of groups, express and exchange ideas and understand direction.
- Maintain the ability to work well with others in a variety of situations.
- Able to multi-task, work under time constraints, problem solve, and prioritize.
- Able to learn and apply new information or new skills.
West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.
West Pharmaceutical Services
West Pharmaceutical Services, Inc. is a leading provider of innovative, high-quality injectable solutions and services. As a trusted partner to established and emerging drug developers, West helps ensure the safe, effective containment and delivery of life-saving and life-enhancing medicines for patients. With 10,000 team members across 50 sites worldwide, West helps support our customers by delivering billions of components and devices each year. West is traded on the New York Stock Exchange (NYSE: WST) and is included on the Standard & Poor's 500 index.
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.
