Responsibilities

• Lead planning, operations, and governance across Visa's Creator and Strategic Partnerships teams, enabling efficient execution and scalable program delivery.
• Support the end-to-end development and execution of creator programs, platform partnerships, and content initiatives, including talent sourcing, vetting, contracting, approvals, production, and performance evaluation.
• Partner with Creator Partnerships leadership to operationalize creator evaluation frameworks, talent governance, and talent selection processes.
• Oversee content delivery, publishing readiness, and distribution across paid, organic, creator-led, and partner-owned channels, ensuring compliance with Visa, legal, and platform requirements.
• Develop and maintain scalable operating models, dashboards, and governance processes that improve consistency, transparency, and execution quality across creator programs.
• Own creator program management standards, including workback schedules, milestone tracking, approval workflows, risk management, documentation, and post-campaign learnings.
• Manage program budgets and financial operations, including forecasting, purchase orders, vendor onboarding, invoice processing, payment tracking, and fiscal reporting to ensure efficient program delivery and investment accountability.
• Act as a central connector across internal teams, external partners, agencies, and platforms, driving alignment on priorities, timelines, approvals, deliverables, and dependencies.
• Partner with Talent Procurement, Legal, agencies, creators, and talent representatives to coordinate negotiations, rights, usage, exclusivity, and activation requirements.
• Build and manage project plans, budgets, status reporting, and operating rhythms across multiple concurrent workstreams.

Requirements

• 5+ years of relevant experience in project management, creator marketing, content operations, media, strategic partnerships, creative production, or related fields.
• Bachelor's degree or equivalent professional experience.
• Demonstrated experience managing complex, cross-functional programs involving multiple stakeholders, timelines, and deliverables.
• Experience working with agencies, creators, talent representatives, vendors, or platform partners.

Preferred

• 6-8+ years of experience supporting creator, content, partnership, or marketing programs for a global brand, agency, publisher, platform, or creator-focused organization.
• Understanding of and passion for social, creator, and content ecosystems across TikTok, YouTube, Instagram, Twitch, podcasts, vodcasts, streaming platforms, and emerging channels.
• Curiosity about creators, fandoms, culture, and the evolving creator economy, with an interest in how influence, communities, and content move across social platforms, podcasts, streaming/gaming, live experiences, and emerging media.
• Experience managing creator and talent workflows, including sourcing, pre-vetting, contracting, rights management, usage, exclusivity, and performance measurement, with proficiency in creator marketing platforms, project management tools, and workflow systems.
• Excellent organizational, communication, facilitation, and stakeholder management skills.
• Ability to thrive in a fast-paced environment while managing competing priorities and shifting business needs.
• Strong attention to detail combined with a bias for action and continuous improvement.

Benefits

• Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.