Manager, Creator Commerce

Los Angeles, CA (Hybrid)

$31/hr – $36/hrManagerFull time

Posted 3 hrs ago

Job Summary

Own and grow Cotton On's US affiliate programme end to end while leading TikTok Shop as a core channel, building partnerships, managing performance, and turning data into action across creator and affiliate ecosystems.

  • Own and grow affiliate programmes from recruitment to reporting
  • Lead TikTok Shop as a core commerce channel and design compelling offers
  • Build seeding, onboarding, and governance for creators and affiliates

Job Description

Responsibilities

  • Build and run the affiliate programme
  • Own and grow Cotton On's US affiliate programme end to end: partner recruitment, onboarding, relationship management, commission logic, performance optimisation, and reporting.
  • Lead TikTok Shop as a core commerce channel: creator identification, outreach, relationship management, offer design, and performance tracking.
  • Build and manage a store-associate affiliate programme that connects retail team members to creator commerce opportunities and gives them a commercial stake in the brand's success.
  • Manage affiliate link strategy across media, editorial, and creator ecosystems to maximise attributed revenue and earned distribution.
  • Set commission structures, partner incentives, and testing approaches that balance growth with profitability.
  • Report weekly on performance: GMV, conversion, AOV, top creators, underperforming segments, and turn the data into clear next steps.
  • Design and operate a systematic seeding programme letting authenticity determine who moves up the value chain.
  • Identify and onboard creators, warm customers, and community members who should be in Cotton On's orbit.
  • Use customer intelligence tools to find people already in the Cotton On community who could become creators, advocates, and affiliates, and build a structured programme for moving them through each stage.

Requirements

  • You've spent 3 to 5 years operating affiliate or creator commerce programmes and you can talk in detail about TikTok Shop wins and misses.
  • You believe the best creator programmes are built from the ground up, through genuine relationships and thoughtful community building, not just cheque-writing.
  • You enjoy the mix of creator relationships and dashboards, and you care as much about GMV, margin, and efficiency as you do about creative.
  • You have hands-on experience running TikTok Shop and at least one major affiliate platform. You can set up offers, track performance, and optimise without needing to be taught the tools.
  • You're comfortable designing commission structures, incentives, and tests that balance growth with profitability.
  • You have strong reporting instincts and are comfortable owning performance conversations with senior stakeholders.
  • You're highly organised, detail-oriented, and the kind of person who will chase one misfiring link because you know it will skew the story.
  • You've worked in-house or at an agency with Gen Z-focused fashion, beauty, lifestyle, or similar consumer brands.
  • You can move between detail and strategy without losing speed and you enjoy turning a messy data set into a clear narrative.
Cotton On Group logo

Cotton On Group

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this.We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big.Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of.We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always.We’re customer-obsessed in everything we do, and believe us when we say the obsession is real!When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference.20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

Founded in 1991
North Geelong, Victoria, AUS

Salaries

Posted range

$31/hr – $36/hr

Taken straight from the job posting.

See all Cotton On Group salaries
Cotton On Group logo

Manager, Creator Commerce

Cotton On Group · Los Angeles, CA · Hybrid