Responsibilities

• Social Media Strategy & Management (Approx. 35%)
• - Develop and manage MECCC's social media strategy to strengthen visibility and reputation as a leading NCI‑designated Comprehensive Cancer Center. Implement annual and quarterly social media strategy aligned with organizational objectives (patient acquisition, education, community outreach, provider recruitment, brand awareness).
• - Manage day-to-day social media publishing across platforms, including content calendar, copywriting, creative briefs, and scheduling
• - Maintain an editorial calendar and oversee content planning, scheduling, and execution.
• - Coordinate with Subject Matter Experts to create and curate accurate, accessible, evidence-based content (posts, carousels, short video/Reels, stories, live sessions) tailored to patient populations and platform best practices. Ensure accessibility (alt text, captioning, plain-language) and inclusive messaging for diverse audiences.
• - Maintain and update social media policy and platform governance; monitor sentiment, escalate negative issues per protocol, and ensure timely responses to comments.
• - Track performance metrics and analytics, e.g., engagement reach, follower growth, referral traffic, conversions, cost per acquisition. Prepare reports and recommendations to inform strategy.
• - Stay current on healthcare trends, social platform features, digital health regulations, and competitive activity.
• Events & Conferences Planning & Coordination (Approx. 35%)
• - Develop event strategy and annual calendar aligned with center priorities (awareness months, patient engagement, community outreach, fundraising, MECCC internal events).

Requirements

• Bachelor's degree in communications, marketing, journalism, public relations, or a related field.
• 35 years of progressively responsible experience in communications, digital media, and/or event planning.
• Demonstrated excellence in writing, editing, and content strategy.
• Experience managing social media platforms and using analytics tools.
• Strong project management, organizational, and interpersonal skills.

Preferred

• Experience in academic medicine, healthcare systems, research institutions, or oncology settings.
• Familiarity with academic branding standards and institutional review processes.
• Experience supporting large-scale academic or scientific events.
• Knowledge of accessibility standards, inclusive communications, and health literacy principles.
• Work Environment: Professional academic office environment within an academic medical center.
• Occasional evening or weekend hours may be required to support events and major initiatives.
• Hybrid work arrangement may be available in accordance with institutional policy.