Responsibilities

• Lead and execute organizational communications across email, web, and print
• Design high-quality newsletters, event promotions, and marketing materials with strong brand consistency
• Manage and update website content for accuracy, usability, and engagement
• Own social media strategy, content creation, and scheduling
• Manage and optimize CRM/database systems (e.g., Wild Apricot or similar)
• Build and maintain a communications calendar aligned with events and priorities
• Identify and implement tools and systems to improve efficiency and member experience
• Track performance metrics and continuously refine communications efforts
• Serve as a primary point of contact for members with a responsive, service-oriented approach
• Manage member communications including onboarding, renewals, and engagement touchpoints

Requirements

• 3–5 years of experience in communications, marketing, operations, or a related role (association or nonprofit experience a plus)
• Strong graphic design skills (Adobe Creative Suite or similar tools)
• Excellent writing and editing skills across email, web, and social platforms
• Experience managing websites, CRMs, and email marketing platforms
• High level of comfort with technology and learning new systems quickly
• Strong organizational and project management skills with the ability to manage multiple priorities independently
• A proactive, resourceful mindset—you take ownership and figure things out
• Professional, responsive, and member-focused approach
• Experience with tools such as Wild Apricot, QuickBooks, or similar systems is a plus

Preferred

• Experience with tools such as Wild Apricot, QuickBooks, or similar systems is a plus

Benefits

• PTO and paid holidays
• Health, dental, and vision insurance
• Retirement plan with employer match
• Professional development opportunities