Manager, Client Partner

Responsibilities

• Intake client request and work closely with project management to track progress and ensure timely execution of all requests and ongoing processes, as well as communicate timelines, set expectations, and provide progress updates back to clients
• Planning and delivering strategies across online and offline channels across several markets
• Work seamlessly with to drive successful campaign and company results
• Lead various campaigns or project deliveries – providing strategic guidance as necessary
• Create, track, and report on KPIs while actively optimizing new and ongoing campaigns based on learnings rooted in partnership with data science, channel leads, and planning
• Build and maintain partnership relationships with partner agencies, clients and vendors
• Manage communication strategies
• Work with cross-functional teams internal to our agency
• Analyze data points and insights to maximize opportunities and service offerings
• Be the connective tissue between audience data + deployment – providing actionable insights and audience approach

Requirements

• 4 - 9 years of prior agency account management experience
• Experience managing integrated, cross-channel project types
• Strong knowledge of working with clients and building relationships with cross-functional partners within agency and with a heavy focus on paid media
• Experienced in presenting information in a clear fashion both verbally and in writing with excellent interpersonal, presentation and written skills
• Set and manage multiple project deliverables with the ability to work with multiple, cross-functional stakeholders
• Organized, attentive and detail oriented
• Possess a flexible personality and have strong problem-solving skills