Manages the case management team for optimal operation of care coordination. This is achieved by assisting the Director to create a culture of learning and collaboration with the healthcare team while focusing on patient-centered care. Contributes to overall hospital quality, customer satisfaction and financial goals and ensures compliance with local, state and federal regulations and accrediting  organizations. The incumbent is responsible for departmental management 24 hours a day, 7 days a week. Job Responsibilities • Assists in creating a culture of optimism that focuses on serving as the patient’s advocate, providing patient-centered care and prudent resource utilization. • Assumes responsibility for operational management, hiring, training, supervising, counseling, mentoring, evaluating all employees and maintaining compliance with regulatory requirements. • Assumes accountability for the overall financial management of the department including but not limited to capital and operational budgeting, variance analysis as well as management of  resources. • Provides leadership and establishes measurable departmental goals with specific accountability and time frames. • Communicates and utilizes policies that support patient’s fundamental right to considerate care, protect their personal dignity and respect their cultural, psychosocial and spiritual values in an  effort to meet patient’s care needs and preference. • Performs other duties as assigned while supporting the hospital and department’s mission, vision and values to enhance quality, utilization, service delivery and customer satisfaction. Minimum Required  RN with 5 years of clinical  experience in acute care nursing; 2 years of case management  experience. Preferred/Desired One year management   Education Description Minimum Required BSN Preferred/Desired BSN or MSN   Licensure Description Minimum Required RN   Preferred/Desired RN; CCM; ACM