Manager, Campaign Services

Dearborn, MI (Hybrid)

$116K/yr – $218K/yrSenior Level3+ years expFull time

Posted 3 months ago

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Job Summary

Drive multi-channel retail marketing growth through a data-driven marketing analytics team focused on personalized Salesforce Marketing Cloud campaigns.

  • Own end-to-end campaign delivery, audience segmentation, and performance optimization.
  • Must-have: 3+ years in data-driven marketing with SQL/Excel analytics and Salesforce Marketing Cloud experience.
  • Standout: Leadership of a marketing analytics team with cross-functional influence and budget ownership.

Job Description

Responsibilities

  • Lead the evolution of Retail Consumer Marketing by motivating, training and leading a marketing data analytics team. This unique opportunity includes developing and executing growth strategies to expand volume and penetration. Support innovation, analyze market trends, and address evolving customer needs.
  • Collaborate with marketing and sales teams to define campaign goals, target audiences, and key performance indicators (KPIs).
  • Develop and manage comprehensive campaign strategies across multiple channels, with a strong emphasis on personalized marketing within Salesforce Marketing Cloud.
  • Segment audiences based on demographic, behavioral, and transactional data to personalize messaging and maximize engagement.
  • Create and manage campaign calendars and timelines, ensuring timely execution and adherence to deadlines.
  • Develop and execute marketing campaigns within Salesforce Marketing Cloud, including designing emails, building automated journeys, and managing subscriber lists.
  • Utilize Salesforce Marketing Cloud's capabilities (automation studio, journey builder, email studio, content builder, Einstein) to create engaging and effective campaigns.
  • A/B test various campaign elements (subject lines, content, calls to action) to continuously improve performance.
  • Monitor campaign performance in real-time and make necessary adjustments to optimize results.
  • Manage campaign budgets and resources effectively.

Requirements

  • Bachelor’s degree in Marketing, Business Administration, Analytics or a related field
  • 3+ years of experience in data-driven marketing, with a strong focus on email, digital marketing and customer privacy/consent laws and regulations
  • 3+ years of experience in automotive finance or financial services industry
  • Strong analytical skills with experience using data analytics tools (SQL, Excel, Google Analytics)
  • Ability to build strong cross functional relationships and collaborate with peers globally
  • Excellent project management, communication, and interpersonal skills
  • Strong problem-solving and decision-making skills
  • Salesforce Data and Marketing Cloud certifications
  • Passion and experience working with various Artificial Intelligence including Google AI platforms

Preferred

  • Salesforce Marketing Cloud experience (email studio, automation studio, journey builder)
  • Experience with marketing automation platforms (Pardot, Marketo) is a plus
  • Experience with marketing analytics platforms (Adobe Analytics, Google Analytics) is a plus
  • Proven experience with Salesforce Marketing Cloud, including email studio, automation studio, and journey builder

Benefits

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time
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Ford

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We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us.Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day. Privacy Policy: https://www.ford.com/help/privacy/

Founded in 1903
Dearborn, Michigan, USA
141K employees (7,025 in marketing)
79% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
23M
Monthly Google Ads Budget
$988.5K
Traffic Source Mix
Search
41.8%
Direct
41.4%
Referral
13.8%
Social
0.5%
Paid
2.4%

Headcount Trend

Current headcount: ~141.1K

Marketing Team

Marketing Team Size
3,912 (3% of company)
Marketing Roles Posted (Last 30 Days)
7

Funding

Last Raise
$3B
Post IPO Debt, 4 months ago

Funding History

  • Jul 2025
    Post IPO Debt • $3B
  • Aug 2023
    Post IPO Debt • $4B
  • Jun 2023
    Debt Financing • $9.2B

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