Manager, Business Customer Relationship Management Marketing

Stamford, CT (On-site)

$96K/yr – $205K/yrManager5+ years expFull time

Posted 4 months ago

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Job Summary

Drive customer marketing programs and cross-functional collaboration at Charter Spectrum to deepen relationships and growth.

  • Must-have: 5+ years of Marketing Experience
  • Standout: cross-functional liaison across Product Marketing, Creative Strategy, and GTM teams

Job Description

Responsibilities

  • Support and execute customer campaigns to deepen the customer relationship within the business community
  • Leverage collaboration and work cross-functionally with teams to maximize customer marketing initiatives
  • Act as the liaison with Departments, including Product Marketing, Creative Strategy and go-to-market execution teams to ensure effective programs and initiatives
  • Support the execution of customer-facing materials with partner teams

Requirements

  • Bachelor’s Degree in Marketing, Communications, Business, or related discipline and/or an equivalent experience.
  • 5+ years of Marketing Experience
  • Customer-focused with a proven track record of success in achieving/exceeding growth and profitability goals through innovative marketing and event programs
  • Collaborative, team-based posture with the necessary “people” competencies to communicate a passion for winning
  • Service orientation and comfortability interacting with senior-level executives through written and verbal communications
  • Self-starter with ability to work independently and autonomously
  • Demonstrated attention to detail balanced with the ability to think strategically
  • Ability to manage multiple projects simultaneously

Preferred

  • Knowledge of video, voice, data, mobile products
  • Business Marketing experience
  • Advanced proficiency with Excel and PowerPoint; proficient in other desktop application
  • Prior experience with Marketing Automation (Eloqua, Marketo, SF Marketing Cloud) a plus

Benefits

  • a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
Spectrum logo

Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com.

Founded in 1993
Stamford, Connecticut, USA
91K employees (4,675 in marketing)

Traffic Signals

Monthly Visitors
14.7M
Monthly Google Ads Budget
$6.4M
Traffic Source Mix
Search
40.1%
Direct
40%
Referral
15.8%
Social
1.2%
Paid
2.7%

Headcount Trend

Current headcount: ~90.7K

Marketing Team

Marketing Team Size
2,951 (3% of company)
Median Career Experience
13 years
Median Tenure
4.2 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$11.4M
Last Raise
$11.4M
Grant, 3 years ago

Funding History

  • Sep 2023
    Grant • $11.4M
  • Jan 1992
    Series Unknown

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